Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
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Kevin Alfred

Columbus,OH

Summary

Serviced-focused Leader dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

5
5
years of professional experience

Work History

General Manager

Ethyl & Tank
03.2022 - 01.2024
  • Started as the AGM (Assistant General Manager) and after two months became the General Manager
  • Oversaw all actions at debatably Ohio State's busiest campus bar
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased profits.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Bartender

4th Street Bar & Grill
09.2018 - 03.2022
  • Started out as a member of the security team and worked my way up to the head bartender/manager position
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.

Education

Bachelor of Science - Accounting

Hofstra University
Hempstead, NY

Bachelor of Science -

The Ohio State University
Columbus, OH

Skills

  • Supply Chain Management
  • Schedule Management
  • P&L Management
  • Program Administration
  • Staff Supervision
  • Quality Management
  • Vendor Sourcing
  • Expense Control
  • Performance Analysis
  • Training and Coaching
  • Vendor Relationships
  • Employee Scheduling

Languages

Spanish
Professional Working

Affiliations

  • Outdoor Activities
  • Event Planning
  • Cooking

References

References available upon request.

Timeline

General Manager

Ethyl & Tank
03.2022 - 01.2024

Bartender

4th Street Bar & Grill
09.2018 - 03.2022

Bachelor of Science - Accounting

Hofstra University

Bachelor of Science -

The Ohio State University

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Kevin Alfred