Kevin Alfred
Boston
Summary
Experienced and versatile professional with a strong background in luxury hospitality, delivery logistics, and purchasing management. Proven ability to deliver exceptional customer service, manage procurement operations, and maintain high-performance standards in fast-paced environments. Skilled in vendor relations, inventory control, and team supervision. Known for reliability, attention to detail, and a proactive approach to anticipating client and operational needs.
Overview
19
19
years of professional experience
Work History
Fairmont Gold Supervisor
Fairmont Hotel
Boston
05.2023 - Current
- Conducted shift lead of Fairmont gold floor and all operations related to ensuring all executive level guests and VIPs were looked after.
- Reviewed on a daily basis all hotel reservations to ensure anticipatory service requests were reviewed and executed in a timely manner.
- Performed concierge like duties.
- Completed assigned administrative duties as directed such as supplies and unique guest requests.
- Assist, prep and maintain lounge area during service hours.
- Implemented and adhere to departmental policies, procedures, and service standards.
Driver /Assistant Purchasing Manager
Gourmet Chefs
Framingham
07.2022 - 04.2023
- Managed purchasing and inventory of specialty foods, desserts, and fine pastries.
- Maintained relationships with vendors to ensure timely and cost-effective procurement.
- Coordinated incoming orders and ensured stock levels aligned with delivery schedules.
- Delivered products to clients with a focus on timeliness and customer satisfaction.
- Handled customer interactions with professionalism and courtesy.
- Efficiently managed delivery routes and maintained accurate records of transactions.
Driver
HD Supply
Boston
04.2021 - 10.2021
- Delivery of home appliances, industrial tools, and equipment.
- Dependable and efficient delivery to maintain customer satisfaction.
- Provided expertise regarding product information and use.
Driver
Baldor Specialty Foods
Boston
01.2020 - 04.2021
- Delivery of high-quality premium meats to restaurants, school, and corporate communities.
- Demonstrated flexibility as a team member amongst a larger group of employees.
- Accomplished an extensive route guaranteeing prompt delivery.
- Provided courteous and respectful customer service skills.
Driver
Dole & Bailey
Woburn
09.2015 - 01.2020
- Delivery of premium meats and foods.
- Collaborated closely with sale representatives to ensure consumers receive a first-hand experience and detail of products.
- Ensured accurate documentation of delivery details.
Casual/Cover Driver
UPS
Boston
06.2015 - 09.2015
- Deliver 150 to 300 packages to residential and commercial properties.
- Ability to work in safe and brisk manner.
- Exhibited professional demeanor at all times.
Concierge Staff Assistant
Tillingers Concierge, Inc
Boston
06.2013 - 12.2013
- Managed and distributed all incoming and outgoing packages and deliveries.
- Maintained all computer and paper logs, file systems to ensure successful building operations.
- Facilitated special requests to include dining reservations, salon/spa appointments, and events.
- Adhered to flexible and rotating schedules.
Loading Dock Security Officer
Equity Residential
Boston
03.2006 - 04.2012
- Monitored incoming and outgoing deliveries.
- Coordinated tenants move in/move out plans.
- Ensured delivery drivers adhere to assigned schedules.
- Created detailed logs of all vehicles entering and exiting loading dock; including contractor personnel.
Staff Assistant Supervisor
Tillingers Concierge, Inc
Boston
12.2013
- Supervised concierge staff and ensure optimal level of service.
- Developed and maintain positive client relations.
- Proactively, trained, coached and counseled the concierge team members to improve overall performance.
- Participated in various interviews and new employee selection process.
- Prepared and distributed weekly employee schedule.
Education
High School Diploma -
Brighton High School
Brighton, Mass06.2006
Skills
- Technical & Functional Skills
- Procurement & Sourcing: Identifying suppliers, evaluating quotes, and negotiating contracts
- Inventory Management: Maintaining optimal stock levels and reducing excess inventory
- Supply Chain Coordination: Managing vendor relationships and delivery schedules
- Cost Control: Analyzing spend and implementing cost-saving initiatives
- Purchase Order Management: Creating, tracking, and reconciling purchase orders
- ERP Systems: Proficiency in systems like SAP, Oracle, NetSuite, or QuickBooks
Analytical Skills
- Data Analysis: Interpreting pricing, vendor performance, and supply trends
- Forecasting: Anticipating demand and adjusting purchasing strategies accordingly
- Budgeting: Managing procurement budgets and financial planning
Soft Skills
- Negotiation: Securing favorable terms and pricing
- Attention to Detail: Ensuring order accuracy and quality compliance
- Communication: Collaborating with vendors, suppliers, and internal departments
- Time Management: Meeting delivery deadlines and managing multiple priorities
- Problem-Solving: Handling supply delays or product issues proactively
Leadership & Teamwork
Vendor Management: Building and maintaining strong supplier relationships
Team Leadership: Supervising junior buyers or support staff (if applicable)
Collaboration: Working closely with operations, finance, and logistics teams
References
Available Upon Request
Timeline
Fairmont Gold Supervisor
Fairmont Hotel
05.2023 - Current
Driver /Assistant Purchasing Manager
Gourmet Chefs
07.2022 - 04.2023
Driver
HD Supply
04.2021 - 10.2021
Driver
Baldor Specialty Foods
01.2020 - 04.2021
Driver
Dole & Bailey
09.2015 - 01.2020
Casual/Cover Driver
UPS
06.2015 - 09.2015
Staff Assistant Supervisor
Tillingers Concierge, Inc
12.2013
Concierge Staff Assistant
Tillingers Concierge, Inc
06.2013 - 12.2013
Loading Dock Security Officer
Equity Residential
03.2006 - 04.2012
High School Diploma -
Brighton High School