Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Alonso

New York,NY

Summary

Friendly professional with many years of experience working as welcoming and inviting presence at high-end hotels and apartment buildings. Enthusiastic and helpful customer support staff member catering to specific needs and enhancing overall experiences.

Overview

4
4
years of professional experience

Work History

Vacation Relief Doorman & Concierge & Porter

Douglas Elliman
New York, NY
04.2024 - Current
  • Managed access control systems by granting access to authorised personnel only.
  • Monitored CCTV systems, responding quickly to any security issues or suspicious activity.
  • Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
  • Picked up and bundled guests' laundry for outside cleaning service.
  • Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
  • Provided friendly and professional assistance to employees, visitors and customers.

Receptionist & Lifeguard & Porter

The Wright Fit
New York, NY
04.2023 - 07.2024
  • Scheduled and confirmed appointments.
  • Answered and directed incoming calls using multi-line telephone system.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Participated in monthly training courses to stay up-to-date in water rescue techniques.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Used training and medical supplies to examine injured people and administer first aid.

Maintenance Associate

Equinox Fitness
New York, NY
11.2022 - 07.2023
  • Contributed to maintenance of safe conditions within facility by mopping up wet spots on floor and sweeping up broken glass.
  • Maintained grounds through garbage and towel removal
  • Ordered parts, supplies and equipment from suppliers or obtained needed items from storage rooms.
  • Replacing fresh and clean towels to guest
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.

Restaurant Porter & Barback

Indochine Restaurant
New York, NY
01.2021 - 12.2022
  • Maintained table setting by removing courses as completed and replenishing utensils.
  • Swept, mopped and removed debris from dining room floors.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Washed dishes and disposed of trash in designated receptacles.

Education

Some College (No Degree) - Business Journalism

Baruch College of The City University of New York
New York, NY
09.2024

Skills

  • Relationship Building
  • CPR Certified
  • Flexible and Adaptable
  • First Aid
  • Friendly
  • Recordkeeping and Bookkeeping
  • Punctual
  • Positive and Professional
  • BuildingLink Knowledge
  • Residential/Luxury Building

Timeline

Vacation Relief Doorman & Concierge & Porter

Douglas Elliman
04.2024 - Current

Receptionist & Lifeguard & Porter

The Wright Fit
04.2023 - 07.2024

Maintenance Associate

Equinox Fitness
11.2022 - 07.2023

Restaurant Porter & Barback

Indochine Restaurant
01.2021 - 12.2022

Some College (No Degree) - Business Journalism

Baruch College of The City University of New York

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Kevin Alonso