Kevin Alonso
San Antonio,TX
Summary
Experienced property claims specialist with a strong record of efficiently assessing and resolving insurance claims. Collaborative team player skilled at adapting to changing needs and delivering optimal results. Proficient in negotiation, investigation, and providing exceptional customer service to ensure fair and accurate claims outcomes. Dependable and results-driven, capable of effectively managing multiple cases while maintaining high levels of client satisfaction.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
02.2024 - 11.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Server
Iron Cactus
10.2023 - 08.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service
- Maximized table turnover rate by efficiently managing reservations and seating arrangements
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions
- Maintained a clean and orderly dining area for an enjoyable guest experience
Property Adjuster
Allcat Claims
06.2022 - 01.2024
- Improved claim resolution times by efficiently managing a caseload of property claims
- Reduced costs for the company by accurately estimating repair and replacement expenses
- Enhanced customer satisfaction by providing timely and empathetic communication throughout the claim process
- Resolved disputes with policyholders, negotiating equitable settlements within policy guidelines
- Collaborated with contractors and other professionals to ensure accurate appraisals of damage costs for residential
Assistant Service Manager
H-E-B
04.2019 - 06.2022
- Improved customer satisfaction by addressing and resolving service-related concerns promptly and professionally
- Enhanced team efficiency by implementing streamlined procedures for daily operations
- Developed strong relationships with customers, resulting in repeat business and increased loyalty
- Managed a team of technicians to ensure timely completion of maintenance tasks and high-quality workmanship
Education
Associate of Applied Science -
San Antonio College
San Antonio, TX05-2023
Diploma -
Milby High School
Houston, TX01.2020
Skills
- Strong Work Ethic
- Time Management
- Commercial driving
- Handling Pressure
- Microsoft Office
- Microsoft Excel
- Working Great With People
- No problem with change
- Flexible with work demand
- Dependable and reliable
Timeline
Delivery Driver
Amazon
02.2024 - 11.2024
Server
Iron Cactus
10.2023 - 08.2024
Property Adjuster
Allcat Claims
06.2022 - 01.2024
Assistant Service Manager
H-E-B
04.2019 - 06.2022
Associate of Applied Science -
San Antonio College
Diploma -
Milby High School
Similar Profiles
Hunter StarkeyHunter Starkey
Amazon Site Lead at AmazonAmazon Site Lead at Amazon
Jessica MaciasJessica Macias
Area Manager at AmazonArea Manager at Amazon
Deepak P LDeepak P L
Quality Assurance Compliance Specialist at AmazonQuality Assurance Compliance Specialist at Amazon
Kymarha DorsainvilKymarha Dorsainvil
Warehouse Worker at AmazonWarehouse Worker at Amazon
Marina BenavidesMarina Benavides
First-Year Experience Peer Mentor at The University of Texas at San AntonioFirst-Year Experience Peer Mentor at The University of Texas at San Antonio