Kevin Amaya
Lewisville ,TX
Summary
Experienced and accomplished customer service and hospitality contractor with over seven years of experience looking to further these skills in the airline industry in the North East region of the United States.
Overview
16
16
years of professional experience
Work History
FLEET SERVICES AGENT
American Airlines
DFW AIPORT , DALLAS , TEXAS
03.2017 - Current
- As part of Americans Fleet services, i am able to work in an enjoyable and fast paced environment making sure that passenger baggage arrived safely and timely to its destination
- I lifted, and loaded baggage, mail and cargo to and from the aircraft
- Assisted in ground support by operating tug conveyors, and tow tractors.
Environmental Service Worker
Long Island Jewish Medical Center
New York
05.2010 - 03.2017
FOOD AND NUTRITION
Long Island Jewish Medical Center
New York, NY
08.2008 - 05.2010
- Oversees patient satisfaction according to patient's nutritional needs by Passing and picking up patient meal trays. Implement menu distribution, selection and pick up if necessary.
- Pick up and drop trucks at elevator bay or unit prior to passing and picking up trays.
- Assembles all non-cooked items for lunch service.
- Assembles trays based on menu selection.
- Communicates effectively with patients, nurses, and family members to ensure satisfaction.
- Obtains changes in patient diet and room status, as needed. Communicates effectively with unit clerks and nurses in regard to changes.
Education
High School Diploma -
John Bowne High School
Queens, NYMixologist Certified -
Columbia Bartending Agency and Mixology School
New York, NYSkills
- Strong organization and multi-tasking skill
- Excellent oral and written communication
- Great memory and ability to learn quickly and efficiently
- Ability to be a strong and effective team player
- First class customer service and interpersonal skills
- Excellent comprehension of how to provide clear, polite, and positive service and communication to a diverse group of clients and patrons
Timeline
FLEET SERVICES AGENT
American Airlines
03.2017 - Current
Environmental Service Worker
Long Island Jewish Medical Center
05.2010 - 03.2017
FOOD AND NUTRITION
Long Island Jewish Medical Center
08.2008 - 05.2010
High School Diploma -
John Bowne High School
Mixologist Certified -
Columbia Bartending Agency and Mixology School