Kevin Anderson
Montgomery
Summary
My goal is to combine great customer service abilities with a compassionate understanding of each person's needs. My ability to establish welcoming environments, anticipate the preferences of clients, and offer help personalized for a variety of backgrounds sets me different. I want to make a significant difference in people's lives and build connections in the social work fields by encouraging positive interactions , self empowerment and promoting well-being.
Overview
3
3
years of professional experience
Work History
Waiter
AppleBees Grill + Bar
Newburgh
05.2023 - Current
- Assist and inform customers on our menu
- Give them the best service and experience every time
- Serve alcoholic drinks
- Provide excellent service to customers, ensuring their satisfaction and repeat business
- Effectively communicating with customers, colleagues, and management to ensure smooth operations
- Handling multiple tasks efficiently in a fast-paced environment, such as taking orders, serving food, and handling payments
- Resolving customer complaints and addressing issues with orders or service in a timely and professional manner
- Adjusting to changing circumstances, such as busy periods or menu changes, to maintain quality service
- Remaining calm and focused under pressure to provide efficient service during busy shifts
Sales associate
Lowe's
Dover
03.2022 - 01.2023
- My role at Lowe's was to provide great customer service and provide a welcoming presence in the store
- While also providing detailed information on the products and assisting customers with selecting and retrieving certain items
Education
Bachelors program - Social Work
Delaware State University
Dover, DE05.2025
Skills
- Customer service
- Microsoft Office
- Multi-tasking
- Teamwork
- Communication
- Problem-solving
- Adaptability
- Stress management
- Time management
- Critical thinking
- Microsoft Word
Volunteer and Internship experience
- BrandyWine Counseling and Community Services , Hopes and Dreams
- BrandyWine Counseling and Community Services , Early Prevention Program
- Men of Color Alliance (MOCA), A community service based male organization serving to uplift and empower men
Accomplishments
- 3.2 Cumulative GPA
- Deans List recipient 2023-2025
- Member of National Society of Leadership and Success(NLSL )
Timeline
Waiter
AppleBees Grill + Bar
05.2023 - Current
Sales associate
Lowe's
03.2022 - 01.2023
Bachelors program - Social Work
Delaware State University
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