Kevin Aviles
Miami
Summary
Adaptable and reliable professional with a strong background in pest control and customer service. Recognized for effective communication and thorough inspections, eager to contribute to team success and enhance client satisfaction.
Overview
8
8
years of professional experience
Work History
Pest Control Technician
Tritech Pest Control
Miami, FL
12.2023 - 02.2026
- Conducted thorough inspections to identify pest infestations and assess client needs.
- Educated clients on pest prevention techniques and maintenance strategies.
- Collaborated with team members to improve service efficiency and response times.
- Trained new technicians on safety protocols and best practices in pest management.
Aquatics Specialist
Petco
Miami, FL
10.2021 - 11.2023
- Monitored water quality and ensured optimal conditions for aquatic life.
- Implemented process improvements to streamline tank maintenance operations.
- Assisted and educated customers on products and proper pet care and handling.
- Managed aquatic livestock and aquatic supplies inventory.
Customer Service Associate
Wawa
Miami, FL
12.2020 - 09.2021
- Worked night shift position completing all store level tasks including cashier, assisted customers with their purchases, stocking, food/beverage preparation, and waste disposal.
- Developed strong relationships with regular customers, fostering loyalty and repeat business opportunities.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Implemented efficient inventory management practices, reducing waste and improving stock availability.
Bagger
Winn Dixie Supermarket
Miami, FL
08.2018 - 03.2019
- Ensured accurate bagging of groceries for optimal customer satisfaction.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Handled shopping carts appropriately to ensure parking lot safety and provide available shopping carts for customers to use.
Education
Bachelor of Science - Education
Miami Dade College
Miami, FL05-2028
High School Diploma -
Miami Dade Coral Park Senior High
Miami, FL06-2020
Skills
- Valid Florida driver's license
- Adaptable and reliable
- Good customer service skills
- Chemicals handling
- Able to work independently or with minimal supervision
- Easy to work with and eager to learn
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Pest Control Technician
Tritech Pest Control
12.2023 - 02.2026
Aquatics Specialist
Petco
10.2021 - 11.2023
Customer Service Associate
Wawa
12.2020 - 09.2021
Bagger
Winn Dixie Supermarket
08.2018 - 03.2019
Bachelor of Science - Education
Miami Dade College
High School Diploma -
Miami Dade Coral Park Senior High