Sergio Balaguera
Lehigh Acres
Summary
Dedicated Pest Control Technician with a proven track record at Antimidators Inc., excelling in pest removal and customer education. Renowned for reducing callbacks through effective communication and thorough inspections. Dependable and adaptable, I uphold safety protocols while delivering high-quality service, ensuring client satisfaction and strong relationships with commercial accounts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Antimidators Inc. Pest Control and Wildlife
06.2023 - 10.2024
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Drove to customer residences and places of business to inspect for pests.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
Pest Control Technician
Julio's Pest Control
06.2022 - 06.2023
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Conducted property and building walk-throughs to assess conditions, identify infestations, and isolate sources.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Complied with safety guidelines and regulations with during pest control processes.
Industrial Painter
Skampa Painting
01.2018 - 03.2021
- Assisted in the training of new team members, sharing knowledge about best practices for industrial painting applications.
- Prepared surfaces for painting by cleaning, sanding, and masking to achieve optimal results.
- Demonstrated attention to detail in every aspect of the painting process, resulting in consistent high-quality workmanship.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Maintained painting equipment in excellent condition, ensuring optimal performance and minimal downtime.
- Ensured a safe working environment through proper use of protective equipment and adherence to safety protocols.
Education
High School Diploma -
Colegio San Carlos
Santander, Colombia12-2007
Skills
- Dependable and reliable
- Pest removal
- Safety protocols
- Chemicals handling
- Valid Florida driver's license
- Chemical handling
- Adaptable
- Bed bug extermination
Certification
- Pesticide Applicator License -
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Pest Control Technician
Antimidators Inc. Pest Control and Wildlife
06.2023 - 10.2024
Pest Control Technician
Julio's Pest Control
06.2022 - 06.2023
Industrial Painter
Skampa Painting
01.2018 - 03.2021
High School Diploma -
Colegio San Carlos
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