Kevin Bates
Providence
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
16
16
years of professional experience
Work History
Finance/Sales
Lexus of Sharon
Sharon
06.2020 - Current
- Guided clients in selecting appropriate vehicles and securing financing options.
- Cultivated relationships with lenders to expand financing opportunities.
- Ensured dealership compliance with legal and regulatory standards.
- Collaborated with sales desk, supporting staff in customer interactions during closing.
- Educated sales team on backend product rates and finance department procedures.
- Reviewed all loan, lease, or cash purchase information, including warranty details and upgrade options.
Sales Manager/Sales
Boch NIssan
Norwood
12.2018 - 06.2020
- Trained staff on effective customer engagement techniques and product knowledge.
- Facilitated interdepartmental communication to streamline sales processes.
- Managed daily operations of sales department, supervising staff members for optimal performance.
- Conducted sales consultations, educating clients on products and services.
- Utilized final touch from sales desk as a closing tool.
Sales Associate
Nissan of Dartmouth
North Dartmouth
04.2018 - 12.2018
- Facilitated customer vehicle selection to align with specific needs.
- Demonstrated vehicle features and specifications through in-depth product knowledge.
- Conducted test drives to showcase performance and enhance customer experience.
- Maintained organized showroom environment to promote welcoming atmosphere.
- Processed sales paperwork accurately and efficiently for timely transactions.
- Achieved monthly sales floor leadership, resulting in promotion to sales manager position.
Sales Floor Associate
Nissan of Bourne/Battles Nissan
Bourne
08.2010 - 04.2018
- Mastered dealership processes to effectively assist customers across all areas.
- Closed deals independently and for peers at a small team of four in a 100-car store.
- Demonstrated vehicle features to potential buyers, emphasizing key specifications and benefits.
- Prepared necessary paperwork for vehicle sales to ensure compliance and efficiency.
Education
Some College (No Degree) - Communications And Education
Roger Williams University
Bristol, RISkills
- Financial analysis and compliance
- Vehicle financing strategies
- Customer education and relationship management
- Lender collaboration
Timeline
Finance/Sales
Lexus of Sharon
06.2020 - Current
Sales Manager/Sales
Boch NIssan
12.2018 - 06.2020
Sales Associate
Nissan of Dartmouth
04.2018 - 12.2018
Sales Floor Associate
Nissan of Bourne/Battles Nissan
08.2010 - 04.2018
Some College (No Degree) - Communications And Education
Roger Williams University