Kevin Bautista

Union City,NJ

Summary

Detail oriented professional with hands on experience in customer service and financial analysis. Demonstrates strong multitasking, communication, and problem solving abilities in fast paced environments. Proven ability to manage multiple responsibilities efficiently while maintaining accuracy and professionalism. Committed to improving operational efficiency and delivering high quality customer experiences.

Overview

years of professional experience

Work History

Costumer Service Associate / Cashier

Pizza Hut

3101 John F. Kennedy Blvd North Bergen, NJ 07047

11.2025 - Current

Oversaw customer service operations by managing in store and phone orders by meeting costumer service goals and exceeded costumer expectations with professionalism.
Processed cash, credit, and digital transactions, maintaining strict financial guidelines in store.
Operate efficiently in a high volume, fast paced environment while meeting performance expectations.
Coordinated with team members to ensure timely and accurate order fulfillment.
Analyzed and resolved customer concerns, contributing to increased satisfaction and long term retention.
Promoted menu items and upselling opportunities to increase sales.
Ensured organization and cleanliness of workstations throughout shifts to uphold company standards.
Balanced cash drawer and assisted manager handling end of the day financial responsibilities.

Currency Trader

Independent Project (Remote)

05.2023 - Current

Analyze financial markets carefully to identify trading opportunities across currencies and commodities
Executed trades utilizing platforms such as TradingView, concentrating on assets including NASDAQ, GOLD and US30.
Analyzed market trends and refined strategies to enhance performance outcomes.
Applied analytical thinking and risk management strategies to enhance decision-making processes.
Monitored and evaluated performance patterns to drive improvements in financial results.

Catering Assistant / Server

Staffing Agency

11.2021 - 12.2024

Delivered exceptional and courteous service to enhance guest experiences.
Supported large scale events serving 50–300+ guests in fast paced environments
Provided exceptional food service to enhance customer satisfaction while upholding presentation and efficiency standards.
Assisted with event setup and breakdown, ensuring organization and smooth operations
Led collaborative efforts with team members to ensure successful event execution.
Monitored and enforced strict cleanliness and food safety measures to maintain operational integrity.
Managed multiple responsibilities under tight time constraints
Delivered exceptional customer service by proactively addressing guest needs and resolving issues.

Education

High School Diploma -

Union City High School

Union City, NJ

06.2023

Skills

Customer Service
Cash Handling
POS Systems
Sales & Upselling
Financial Analysis
Communication

Multitasking
Time Management
Problem Solving
Attention to Detail
Strong work ethic

Languages

Spanish

English

Timeline