Kevin Benitez
Vista,CA
Summary
Motivated cashier and stocker with 2 years of experience in Sprouts Farmers Market. Accomplished various tasks daily, stocking shelves with groceries, cold items, fresh items, etc.. and collecting payments with cash registers. Cheerful when assisting customers and coworkers.
Overview
2
2
years of professional experience
Work History
Cashier
Sprouts Farmers Market
06.2023 - 09.2024
- Welcomed customers and helped determine their needs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Built relationships with customers to encourage repeat business
- Maintained balanced cash drawer, ensuring accurate accounting at the end of each shift
- Assisted customers with returns, refunds and resolving transaction issues
- Mentored new employees on cashier duties and best practices, improving overall staff performance
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers
- Strengthened team morale and cooperation by assisting coworkers during peak hours
- Cross trained and provided backup support on other departments for organizational leadership
- Assisted as Self-checkout host handling customer and checkout issues professionally
- Assisted and worked mostly as a Grocery Clerk unloading trucks, breaking down pallets, stocking, keeping numbers of inventory, and disposing damaged items
- Assisted/worked the Frozen and Dairy department breaking down pallets, stocking product, keeping numbers of inventory, and disposing outdated or damaged items
- Assisted the Produce department breaking down pallets, stocking product, and disposing of spoiled or damaged produce
- Assisted the Meat department stocking, weighing and labeling meat to stock on the sales floor
- Assisted the Bulk department breaking down pallets, properly stocking, and handling bulk products with store food safety procedures
Courtesy Clerk
Sprouts Farmers Market
07.2022 - 06.2023
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers
- Helped customers take merchandise out of store and loaded items into vehicles
- Provided exceptional customer service and addressed customer complaints in a friendly manner, addressing concerns and inquiries promptly and professionally
- Trained new personnel regarding company operations, policies, and services
- Developed highly empathetic client relationships and earned reputation for exceeding service standards
- Cross trained and provided backup support other departments for organizational leadership
- Assisted and worked mostly as a Grocery Clerk unloading trucks, breaking down pallets, stocking, keeping numbers of inventory, and disposing damaged items
- Assisted/worked the Frozen and Dairy department breaking down pallets, stocking product, keeping numbers of inventory, and disposing outdated or damaged items
- Assisted the Produce department breaking down pallets, stocking product, and disposing of spoiled or damaged produce
- Assisted the Meat department stocking, weighing and labeling meat to stock on the sales floor
- Assisted the Deli department breaking down load and stocking product on the sales floor
Education
Architecture
Palomar College
San Marcos 06.2023 -
High School Diploma -
Rancho Buena Vista High
Vista, CA06.2022
Skills
- Bilingual Spanish and English
- Basic Portuguese Language Knowledge
- Proficient Computer Skills
- Positive Attitude
- Leadership Qualities
- Moderate Writing and Editing
- Time Management
- Multitasking
- Strong Work Ethic
- Customer Service
- Patience and Tolerance
- Safety Awareness
- Effective Communication
- Money Handling
- Problem Resolution
- Cross-Functional Skills
- Customer Relationship Management (CRM)
- Product and Service Knowledge
- Employee Coaching
- Attention to Detail
- Punctual and Reliable
- Heavy lifting
- Patience and Empathy
Accomplishments
- Had a poem published in the Palomar BRAVURA journal
- Volunteered to handle the cash register when the store was short-staffed with zero till errors during the entire time
- Established long-term relationships with a large base of customers through effective listening, open ended questions, and positive responses to inquiries
- Developed outstanding skills in time management and oral communication through consistent interaction with supervisors and customers
Awards
- Earned a certificate of recognition from participating in VCC's youth development program
- Achieved Onboarding Ambassador at Sprouts Farmers Market through effectively helping with training new employee in different departments
Extracurricular Activities
2024-Present, Soccer, Vice President 2019-2020, Soccer, Captain
Hobbies
- Play soccer in a club and for fun
- Playing the guitar
- The gym
- Write poetry
Languages
Spanish
Native or Bilingual
English
Full Professional
Portuguese
Limited Working
Timeline
Architecture
Palomar College
06.2023 -
Cashier
Sprouts Farmers Market
06.2023 - 09.2024
Courtesy Clerk
Sprouts Farmers Market
07.2022 - 06.2023
High School Diploma -
Rancho Buena Vista High
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