KEVIN BIBIANO

• Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
• Trained new employees on company policies, procedures, and operational best practices.
• Operated register to process payments and collect cash payment for order totals.

• Addressed customer inquiries and resolved issues promptly to improve satisfaction.
• Assisted customers with product selection, enhancing overall shopping experience.
• Monitored store cleanliness and organization, maintaining a welcoming environment.

• Increased the reading levels of the students, taking them from 30 words per minute to over 100 words per minute by coordinating group reading sessions
• Facilitated group study sessions, promoting collaborative learning among diverse student groups.
• Motivated students with accurate feedback and positive reinforcement.

Relevant Courses: Intro to Psychology, Psychological Disorders, Developmental Psychology, Intro to Behavioral Statistics, Cognitive Psychology, Biological Psychology, Managing Crisis, Research Methods, Intro to Industrial/Organizational Psychology, Behavior Modification

• 3.5 GPA
• Psychological Student Leadership Council Member
• Psi Chi Member

Relevant Courses: Child Growth and Development, Public Speaking, Development of the School Age Children, Introduction to Lifespan Psychology, Career/Life Planning and Persona

• 3.6 GPA