Kevin Bimpey
Bronx
Summary
Eager and ambitious individual with a strong desire to showcase rapid learning capabilities, adept analytical problem-solving skills, and a knack for collaborating effectively within diverse teams.Aspiring cybersecurity professional eager to leverage technical support, surveillance, and client service experience in an Apprentice Cybersecurity role. Seeking to grow within a mission-driven organization while developing cyber defense and client engagement skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Advisor
AECI II: NYC Charter High School for Computer Engineering and Innovation
06.2024 - Current
- Collaborate cross-functionally with staff to maintain a positive and structured environment
- Utilized critical thinking and real-time problem-solving to manage student transitions, resolve conflicts, and de-escalate emotionally charged situations.
- Enforced policy protocols related to mobile device usage and digital conduct, ensuring adherence to technology-related guidelines
Security Operations & Surveillance Assistant
Arrow Universal Security
05.2023 - 07.2024
- Monitored premises and recorded all activity in daily officer reports for submission to my manager at the close of shift.
- Utilized CCTV and access systems to detect unauthorized access and policy violations, demonstrating strong situational awareness and response skills.
- Collaborated with team members to maintain a secure environment, demonstrating a proactive approach to identifying vulnerabilities and escalating issues in line with security protocols.
Tour Services & Information Systems Assistant (Seasonal)
Circle Line Sightseeing
05.2021 - 08.2021
- Assisted 100+ guests weekly by analyzing preferences and delivering personalized digital and in-person recommendations
- Maintained thorough knowledge of available tours, routes, and attractions, including historical landmarks, cultural sites, and points of interest, to effectively inform and guide customers.
- Demonstrated effective communication and technical proficiency in troubleshooting booking issues, helping identify and resolve user errors and system glitches.
Summer Camp Counselor & Personal Assistant (Seasonal)
Woodycrest Center for Human Development
07.2016 - 08.2019
- Led and coordinated structured group activities, using organizational and time-management skills to adapt programs for diverse participants.
- Mentored junior counselors on effective communication, behavioral management, and conflict resolution
- Fostered trust-based relationships with campers and parents, using regular communication and feedback to improve program delivery
Technical Support & Operations Assistant
Chuck E Cheese
01.2019 - 06.2019
- Conducted regular system checks and diagnostics on game room equipment to ensure optimal performance, identifying and resolving hardware and software issues with minimal downtime.
- Maintained digital and electronic systems through routine troubleshooting and incident reporting, demonstrating strong technical awareness and problem-solving skills.
- Provided frontline technical assistance to guests, explaining system functions and resolving gameplay issues enhancing user experience and fostering repeat engagement through strong customer service and technical support.
Education
Bachelor of Science - Human Biology
State University of New York at Albany
05.2023
High School Diploma -
Bronx School for Law & Government
06.2019
Skills
- Network Security Fundamentals
- Risk Identification & Access Controls
- SIEM Tool Familiarity
- Incident Reporting
- Phishing, MFA, Firewalls
- Technical Support & Troubleshooting
- Surveillance & Policy Enforcement
Certification
COMPTIA Security+, In progress
Timeline
Youth Advisor
AECI II: NYC Charter High School for Computer Engineering and Innovation
06.2024 - Current
Security Operations & Surveillance Assistant
Arrow Universal Security
05.2023 - 07.2024
Tour Services & Information Systems Assistant (Seasonal)
Circle Line Sightseeing
05.2021 - 08.2021
Technical Support & Operations Assistant
Chuck E Cheese
01.2019 - 06.2019
Summer Camp Counselor & Personal Assistant (Seasonal)
Woodycrest Center for Human Development
07.2016 - 08.2019
Bachelor of Science - Human Biology
State University of New York at Albany
High School Diploma -
Bronx School for Law & Government
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