Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Bounthone

Buford,GA

Summary

Technically proficient professional with extensive experience in machine operation and maintenance. Known for improving operational efficiency and minimizing downtime through effective problem-solving and technical expertise. Collaborative team player with focus on achieving results and adapting to changing needs, ensuring reliable performance in all tasks.

Overview

14
14
years of professional experience
1
1
Certification

Work History

System Administrator

Freedom Action Transport
07.2014 - 06.2019
  • Managed onboarding and offboarding of employees.
  • Increased user satisfaction by promptly resolving technical issues and maintaining open lines of
    communication.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Collaborated with IT team members to develop comprehensive solutions for complex problems.
  • Reduced ticket resolution time with thorough problem analysis and effective troubleshooting techniques.
  • Prioritized urgent requests efficiently while managing multiple tickets simultaneously under tight deadlines.
  • Achieved high first-contact resolution rates by utilizing strong technical knowledge and problem-solving
    skills.
  • Demonstrated flexibility in adapting to changing priorities or new procedures within the organization.

Advanced Repair Agent

Geek Squad - Best Buy
05.2012 - 07.2014
  • Adhered to all company policies and safety guidelines while performing repairs, promoting a secure working
    environment.
  • Demonstrated adaptability by quickly learning new technologies as they emerged within the market.
  • Performed regular upgrades to update systems and improve operability.
  • Assisted in training new technicians, sharing expertise in advanced repair techniques and best practices.
    Achieved high levels of client satisfaction through consistent delivery of quality repairs and exceptional
    customer service.

Machine Technician

TDK Components USA
09.2010 - 04.2012
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Tended operating machinery to identify equipment malfunctions and locate sources of product defects.
  • Dismantled machinery to access, remove, and replace worn components and keep production within optimal tolerances.
  • Demonstrated adaptability in mastering various machines across different departments, increasing overall team flexibility.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.

Maintenance Technician

Phoenix Stamping Group
02.2005 - 09.2010
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Trained new employees on proper use and care of tools, machinery, and safety protocols.
  • Successfully completed complex repair tasks within tight deadlines, minimizing disruptions to daily operations.
  • Welded in flat, horizontal, vertical, and overhead positions.
  • Demonstrated versatility in welding techniques, applying appropriate methods for each specific project requirement.

Education

CED Solutions Computer Education -

CED Solutions Computer Education
Marietta, GA
01.2019

High School -

Forest Park High School
Forest Park, GA
01.2004

Skills

  • Circuit analysis
  • Maintenance and repairs
  • Machine operation
  • Hand and power tools
  • Hydraulic systems
  • Documentation and reporting
  • Pneumatic systems
  • Electrical systems
  • Mechanical troubleshooting
  • Programmable logic controllers
  • Mechanical systems
  • Welding techniques
  • Production support
  • Metal fabrication

Certification

  • CEH Certification, 01/01/19
  • Network + Certification, 01/01/19

Timeline

System Administrator

Freedom Action Transport
07.2014 - 06.2019

Advanced Repair Agent

Geek Squad - Best Buy
05.2012 - 07.2014

Machine Technician

TDK Components USA
09.2010 - 04.2012

Maintenance Technician

Phoenix Stamping Group
02.2005 - 09.2010

High School -

Forest Park High School

CED Solutions Computer Education -

CED Solutions Computer Education

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Kevin Bounthone