Maintaining best in-class Club/VIP experience for Premium Season Ticket Holders of the Los Angeles Chargers
Responsible for designing Premium Newsletter and marketing communication for all Club/VIP accounts
Strengthening customer relationships through attendance at offseason events, Super Bowl LVI, and 2022 NFL Draft
Account Executive, Member Services
Los Angeles Chargers
Costa Mesa, CA
09.2021 - 02.2022
Primarily responsible for on-boarding and continuous servicing aspects for season ticket members of the Los Angeles Chargers.
Develop and facilitate positive relationships with current and new clients through meetings, phone calls, and written correspondence. On-site servicing of clients related to game day hospitality and in-seat visits
Associate District Manager
ADP
Irvine, CA
06.2020 - 08.2021
Helping account base by solving clients problems, tracking payroll cycles and utilizing CRM for touchpoint campaigns
Managed all of Irvine area including onboarding of new sales
Youth Hockey Development Coordinator
Anaheim Ducks
Anaheim, CA
08.2018 - 03.2020
Member of team that supports in Anaheim Ducks fan development, community outreach programs, and game-day management.
Help coordinate and coach various youth-programs including S.C.O.R.E and "Reading is the Goal". Traveling to school districts throughout the area to contribute to the Duck's objective of growing and promoting the sport of hockey in Southern California.
External Relations Intern
Stanford Athletics
Palo Alto, CA
06.2019 - 07.2019
Worked in a variety of divisions within Stanford Athletics including marketing, sales, digital strategy, development, and fan experience.
Drafted marketing emails, created graphic designs for website and email advertising, created social media ads, and analyzed data.