KEVIN C BROWN
Spring
Summary
Transportation professional with focus on optimizing logistics and ensuring timely deliveries. Extensive experience in coordinating transportation schedules and handling last-minute changes. Known for strong team collaboration and adaptability, ensuring reliable and efficient service. Skilled in route planning, regulatory compliance, and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
SR. Transportation Officer
Geo Group Inc.. Montgomery Processing Center
Conroe
10.2023 - Current
- Ensured compliance with federal and state regulations, avoiding penalties and maintaining a clean safety record.
- Managed fleet maintenance schedules, ensuring timely repairs and minimizing vehicle downtime.
- Worked closely with personnel,and contractors to resolve problems.
- Collaborated cross-functionally with other departments to align transportation goals with organizational objectives effectively.
- Transported inmates to and from court hearings, medical appointments and other locations.
- Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
- Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
- Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
- Performed pat-downs to look for unauthorized materials and weapons.
Transit Bus Operator
Metropolitan Transportation Authority
05.2022 - 10.2023
- Operated with safety and skill to avoid accidents and delays.
- Ensured timely and efficient transportation services, enhancing passenger satisfaction and reliability of service.
- Coordinated with dispatchers and transit team members to plan routes effectively, improving overall route efficiency.
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
- Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
- Delivered customer service by addressing rider concerns with patience and professionalism, contributing to positive transit experiences.
- Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
Education
High School Diploma -
Stone Mountain High School
Stone Mountain, GA03-2003
Skills
- Negotiation strategies
- Safety compliance
- Transport logistics
- Dispatch coordination
- Decision making aptitude
- Negotiation strategies
- Leadership
- Conflict resolution
- Teamwork
- Teamwork
Certification
- CDL Class B License - 2008-Present
- Passenger Endorsement
- School Bus Endorsement
Timeline
SR. Transportation Officer
Geo Group Inc.. Montgomery Processing Center
10.2023 - Current
Transit Bus Operator
Metropolitan Transportation Authority
05.2022 - 10.2023
High School Diploma -
Stone Mountain High School