Transportation professional with focus on optimizing logistics and ensuring timely deliveries. Extensive experience in coordinating transportation schedules and handling last-minute changes. Known for strong team collaboration and adaptability, ensuring reliable and efficient service. Skilled in route planning, regulatory compliance, and problem-solving.
Overview
17
17
years of professional experience
1
1
Certification
Work History
SR. Transportation Officer
Geo Group Inc.. Montgomery Processing Center
01.2025 - Current
Ensured compliance with federal and state regulations, avoiding penalties and maintaining a clean safety record.
Created performance metrics to track driver productivity and identify areas for improvement.
Resolved customer issues promptly, maintaining high levels of client satisfaction and retention rates.
Worked closely with personnel, customers, and contractors to resolve problems.
Collaborated cross-functionally with other departments to align transportation goals with organizational objectives effectively.
Transported inmates to and from court hearings, medical appointments and other locations.
Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Performed pat-downs to look for unauthorized materials and weapons.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Transportation Officer
Geo Group Inc.. Joe Corley Processing Center
10.2023 - 01.2025
Coordinated logistics operations for seamless delivery of goods to clients on time.
Enhanced passenger safety by conducting thorough security screenings and inspections of luggage, vehicles, and individuals.
Detected potential threats by utilizing advanced screening technology, such as X-ray machines and metal detectors.
Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
Performed pat-downs to look for unauthorized materials and weapons.
Responded to emergency situations with professionalism and efficiency, ensuring the safety of passengers and staff.
Stayed current on evolving security protocols by participating in ongoing training programs and workshops regularly.
Maintained a high level of situational awareness during peak travel times, enabling quick response to potential issues.
Assisted in reducing wait times for passengers by executing swift and accurate security checks.
Promoted a positive customer service experience while enforcing strict adherence to federal regulations regarding air travel safety measures.
Prevented unauthorized access to restricted areas by verifying identification credentials and maintaining vigilant surveillance.
Developed and maintained positive rapport with passengers and other airport personnel.
Engaged in casual conversations with individuals to assess and analyze behaviors.
Utilized strong communication skills to address passenger concerns or inquiries related to transportation security processes.
Participated in regular performance evaluations aimed at improving overall efficiency within the Transportation Security Officer team.
Supported fellow officers in managing conflicts or disruptions that arose within the transportation facility, swiftly restoring order.
Completed detailed reports documenting incidents, suspicious activities, or violations within the transportation facility.
Transit Bus Operator
Metropolitan Transportation Authority
05.2022 - 10.2023
Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Increased route efficiency through careful planning and coordination with dispatchers and other transit team members.
Resolved conflicts among passengers calmly and efficiently, maintaining a safe environment for all riders throughout their journey.
Provided exceptional customer service, addressing rider concerns with patience and professionalism.
Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
School Bus Driver
Logan Bus
10.2021 - 05.2022
Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Transported passengers safely along prescribed routes according to tight schedules.
Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
School Bus Driver
Veterans Transportation
01.2018 - 10.2021
Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
School Bus Driver
First Student Transportation
03.2008 - 01.2018
Communicated information to parents to promote good communication and transparency.
Participated in ongoing training programs to maintain up-to-date knowledge of industry best practices and safety regulations.
Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
Coordinated closely with colleagues during field trips or special events to provide seamless transportation services for all participants involved.
Assisted students with boarding and exiting bus to reduce safety issues.
Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
Collaborated with school officials to update and optimize bus routes, meeting evolving needs of school community.
Drove bus along assigned route, picking up students.
Identified and reported mechanical problems and safety hazards.
Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
Inspected and serviced buses on regular basis.
Attended pre-trip meetings to support safe transport of students.
Kept up to date on local, state and federal regulations related to school bus operations.
Maintained accurate and up-to-date route and time logs.
Drafted and submitted reports detailing trips, fuel, mileage, and hours.
Food Service Production Supervisor/ Detention Officer at Geo Montgomery ICE Processing CenterFood Service Production Supervisor/ Detention Officer at Geo Montgomery ICE Processing Center