Kevin Buckley
Yorkville,Illinois
Overview
8
8
years of professional experience
Work History
Security Officer
Howe Security, Inc
116 N Waukegan Rd, Lake Bluff, IL 60044, Illinois
12.2023 - Current
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
- Operated communication systems between officers stationed throughout the facility.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Guarded restricted areas to prevent unauthorized entry.
- Searched bags manually to identify prohibited items and contraband.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Provided assistance to other departments as needed such as deliveries from vendors or contractors.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
Team Leader
Silver Star Protection Group
Rolling Meadows, IL
02.2022 - 12.2023
- Recognized by management for providing exceptional customer service.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained schedule of class assignments to meet deadlines.
- Maintained updated knowledge through continuing education and advanced training.
- Completed daily quality assurance duties to provide feedback for improvements.
- Offered training and support to keep team members motivated and working toward objectives.
- Conferred with other supervisors to coordinate operations and activities within or between departments.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Provided coaching and feedback on employee performance, encouraging professional development.
Caregiver
Self-employeed
Yorkville, IL
01.2016 - 01.2021
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Accompanied clients to social events such as movies or plays.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Contacted medical providers on behalf of clients to follow up on appointments.
Catastrophe Claims Adjuster
Farmers Insurance Company
Los Angeles, CA
- Analyzed information gathered by investigations and reported findings and recommendations.
- Conducted witness interviews to assist claim information gathering process.
- Investigated questionable claims to determine payment authorization.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Prepared detailed reports outlining the investigation process, findings, recommendations, and settlement amounts.
- Reviewed data to verify validity of claims and determine case management actions.
- Explained premiums owed to policyholders, agents and underwriters.
- Interpreted insurance policies in order to accurately assess liability and identify potential areas of fraud or misrepresentation.
- Worked directly with clients affected by catastrophes in order to provide support and assistance during a difficult time.
- Served as a liaison between the company's legal department and outside counsel when necessary.
- Conducted on-site inspections to verify the cause of loss and determine coverage for insured losses.
- Maintained accurate records of all activities related to investigations, including documents obtained during the course of an investigation.
- Investigated properties, classified damages and created estimates outlining repair costs.
Education
Biology
Palmer College of Chiropractic
Davenport, IA10-2005
Skills
- Electronic Surveillance
- Stationary Surveillance
- Arrest Procedures
- Document Management
References
References available upon request.
Timeline
Security Officer
Howe Security, Inc
12.2023 - Current
Team Leader
Silver Star Protection Group
02.2022 - 12.2023
Caregiver
Self-employeed
01.2016 - 01.2021
Catastrophe Claims Adjuster
Farmers Insurance Company
Biology
Palmer College of Chiropractic
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