Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
18
18
years of professional experience
1
1
Certificate
Work History
MAILHANDLER
United States Post Office
08.2021 - Current
Utilized physical strength to move mail and packages of varying sizes and weights.
Proved successful working within tight deadlines and a fast-paced environment.
Followed safety protocols while handling and sorting mail for personal safety purposes.
Delivery Courier
FEDEX EXPRESS
03.2016 - 09.2021
Followed company policies and procedures during shift.
Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
Drove safely at all times to avoid accidents and harm.
Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Safely loaded items into delivery vehicle to minimize damage while in transit.
Sales Associate
Coggin Honda Of Deland
07.2012 - 08.2015
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Outside Sales Representative
Terminix Pest Control
08.2009 - 06.2010
Increased sales by offering advice on purchases and promoting additional products.
Promoted and up-sold products and services to meet needs of customers.
Upheld high standards of customer service by promoting and upselling new products and services.
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Established new accounts through cold calling and personal visits to potential customers.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Car Sales Consultant
Bill Heard Chevrolet
08.2005 - 08.2009
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
Associate of Science - Criminal Justice
Seminole State College of Florida
Sanford, FL
High School Diploma -
Pine Ridge High School
Deltona, FL
Skills
Mail and Packages
Vehicle Inspection
Administrative Support
Maintain Equipment
Post Office Operations
Closing Sales
Accomplishments
Awarded “Employee of the Month” in 2006 - Bill heard chevrolet
Awarded "Employee of the Month in 2019 - FedEx
Affiliations
Member of National Notary Association
US Military Veteran , Army 1997-2000
Certification
Negotiations- Training - 2022-2023 union rep for local 318 lake mary, fl
Quote
He who is not courageous enough to take risks will accomplish nothing in life.