Kevin Busenbark
Streck
Omaha,NE
35
years of professional experience
Account executive specializing in customer relationship management, recognized for enhancing collaboration with distributor executives. Proven track record in improving product positioning and driving successful new product launches. Strong ability to build and maintain strategic partnerships that contribute to business growth.
Work History
Channel Partner Specialist
4 Months- Managed 23 channel partners (Middle East, Canada, Mexico, South America), aligning commercial execution with global strategy
- Built and implemented a 10% growth plan over PY using Power BI and internal analytics
- Supported partner readiness across Streck's core product categories - NIPT & liquid biopsy, infectious disease QC materials, and flow cytometry controls
- Developed strategic partnerships to enhance distribution channels and increase market reach.
- Analyzed market trends to identify opportunities for growth within partner networks.
- Coordinated training sessions for channel partners, improving product knowledge and sales techniques.
- Established communication protocols to streamline collaboration between internal teams and channel partners.
International Account Executive
3 Years 9 Months- Managed global network of distribution partners to increase sales and promote Streck brands in international markets
- Increased brand visibility by representing Streck at international conferences and exhibitions
- Cultivated relationships with distributor executives and key decision makers to enhance collaboration
- Supported product positioning and executed new product launches to strengthen market presence
- Partnered with sales, logistics and warehouse teams to ensure accurate order fulfillment
- Protected margin and improved loyalty by negotiating competitive pricing and tender terms in specialized markets
International Account Representative
16 Years 10 Months- Managed global distribution partners, enhancing sales and promoting Streck products
- Collaborated with key executives to gather yearly forecasts and market insights, refining product positioning to align with market needs
- Coordinated with internal departments to ensure accurate, timely order fulfillment, supporting customer satisfaction
International Customer Service Specialist
5 Years 2 Months- Managed international customer inquiries, providing timely support that enhanced issue resolution effectiveness.
- Facilitated communication between clients and internal teams, streamlining issue resolution processes.
- Established strong relationships with customers through prompt and professional service.
- Built strong customer relationships through prompt, professional service that fostered loyalty.
Domestic Customer Service Representative
1 Year 1 Month- Assisted customers with product inquiries and order placements, ensuring swift and accurate service.
- Assisted customers with product inquiries and order placements efficiently.
- Collaborated with team members to improve service delivery standards, contributing to a more cohesive customer experience.
- Maintained accurate records of customer interactions in the database, supporting effective follow-up and service continuity.
Premier Representative
4 Years 1 Month- Managed hotel reservations for premier rewards program guests, improving satisfaction and loyalty.
- Managed hotel reservations for guests enrolled in premier rewards program, enhancing customer experience.
- Facilitated point redemption processes for complimentary stays, upgrades, and special promotions.
- Collaborated with internal departments to swiftly resolve customer issues, ensuring seamless service experience.
Hotel Reservations Agent
3 Years 4 Months- Managed hotel room reservations through property management systems, enhancing booking accuracy and guest satisfaction.
- Maintained accurate records of guest reservations and cancellations, supporting operational integrity and seamless service delivery.
- Maintained accurate records of guest reservations and cancellations for operational integrity.
- Resolved guest complaints related to reservations swiftly and professionally, fostering positive guest relations and repeat business.
Education
High School Diploma
Some College (No Degree) - Criminal Justice
Skills
Sales strategy
Product positioning
Market analysis
Sales projections
Channel management
Customer relationship management
Supply chain management
Accomplishments
- 2022 - International Sales Top Performer
- 2014 - The Presidents Award for Sales Excellence
- 2013 - The Presidents Award for Sales Excellence
- 2011 - The Presidents Award for Sales Excellence
- 2009 - The Presidents Award for Sales Excellence
- 2008 - The Presidents Award for Sales Excellence
Education
other,other
Timeline
Channel Partner Specialist
Streck
01.2026 - 05.2026Read More
International Account Executive
Streck
04.2022 - 01.2026Read More
International Account Representative
Streck
06.2005 - 04.2022Read More
International Customer Service Specialist
Streck
04.2000 - 06.2005Read More
Domestic Customer Service Representative
Streck
03.1999 - 04.2000Read More
Premier Representative
Westin Hotels & Resorts
10.1994 - 11.1998Read More
Hotel Reservations Agent
Westin Hotels & Resorts
06.1991 - 10.1994Read More
University of Nebraska At Omaha
Some College (No Degree) from Criminal Justice
Read More
Roncalli Catholic
High School Diploma
Read More