Kevin Butner
Huntsville,AL
Summary
Adept Sr. Technician with a proven track record at Evergreen Fire & Security, specializing in electrical systems and customer support. Excelled in mentoring junior technicians and exceeding customer expectations through superior service and technical decisions. Demonstrated exceptional troubleshooting skills and attention to detail, ensuring safety and efficiency in challenging environments.
Offering solid foundation in technical principles and eagerness to learn and adapt in fast-paced environment. Contributes hands-on approach to problem-solving and willingness to quickly absorb industry-specific techniques. Ready to use and develop analytical thinking and technical troubleshooting skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sr. Technician
Evergreen Fire & Security
06.2013 - Current
- Monitored and enforced safety measures to mitigate hazards.
- Installed new systems and parts with efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.
- Diagnosed problems with ESS machines by applying technical knowledge and troubleshooting skills.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Tested components and systems to evaluate performance and identify concerns.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Worked with diverse types of weather and ground conditions.
Education
Associate of Applied Science - Low Voltage Electrical
Clover Park Technical College
Lakewood, WA06-2013
Skills
- Customer Support
- Electrical systems
- Troubleshooting and resolution
- System installations
- Hardware configuration
- Software installation
- Works Well Under Pressure
- Documentation and reporting
- Customer service
- Attention to detail
Certification
- Electrical Journeyman License - Washington State Licensing Board.
- OSHA 30 Certified
- CPR/AED Certification
- First Aid Certification
- Lenel
- AMAG
- Hirsch
- Milestone CCTV
Timeline
Sr. Technician
Evergreen Fire & Security
06.2013 - Current
- Electrical Journeyman License - Washington State Licensing Board.
- OSHA 30 Certified
- CPR/AED Certification
- First Aid Certification
- Lenel
- AMAG
- Hirsch
- Milestone CCTV
Associate of Applied Science - Low Voltage Electrical
Clover Park Technical College
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