Summary
Overview
Work History
Education
Skills
Nmls
Certification
Timeline
Generic

Kevin Byrd

Sanford,NC

Summary

This letter is to accompany my application for the Mortgage Loan Officer position at Alpha Mortgage. With over 3 years’ experience as a Production Assistant, Jr Loan Officer and as an Originating Loan Officer, I am confident in my ability to continue this role at Alpha Mortgage. My duties have included meeting with applicants to obtain information for loan applications, educating customers on a variety of loan products, answering customer inquiries involving rates, credit improvement, and delivering high levels of customer service to facilitate smooth processes. I have also been responsible for tracking and managing new leads and referral business, performed administrative tasks such as creating status reports on loans in progress, photocopy loan documents, answering phones, sending preapproval letters, scanning and upload related documents into the system. Most currently, cultivating and maintaining relationships with local realtors, builders, and attorneys providing a consistent line of communication and accountability.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Loan Consultant

Guild Mortgage Company, LLC
07.2023 - Current
  • Improved client satisfaction by providing personalized home loan consultations and tailored financial solutions.
  • Assisted clients in navigating the home loan application process, resulting in successful loan approvals.
  • Collaborated with underwriters to expedite loan applications, ensuring timely processing and funding.
  • Developed and maintained strong relationships with real estate agents to increase referral opportunities and expand business networks.
  • Educated clients on various mortgage products, empowering them to make informed decisions about their financial future.
  • Achieved high levels of customer retention by delivering exceptional service throughout the entire loan process.
  • Negotiated favorable terms for borrowers by leveraging extensive knowledge of lender guidelines and requirements.

Loan Officer Assistant

CMG Financial
11.2020 - 07.2023
  • Increased loan application efficiency by streamlining documentation and verification processes.
  • Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
  • Managed customer relations, ensuring timely communication of loan status updates for increased client retention.
  • Coordinated with loan officers to optimize the pre-approval process, resulting in a smoother overall experience for clients.
  • Reduced processing time by maintaining an organized system for tracking outstanding documents and followups.
  • Maximized productivity within the team through efficient delegation of tasks among Loan Officer Assistants based on expertise levels.
  • Provided comprehensive administrative support to Loan Officers so they could focus on building relationships with clients and generating new business opportunities.
  • Developed strong rapport with real estate agents, cultivating valuable referral networks that led to increased business growth opportunities.
  • Streamlined communication channels between clients, Loan Officers, and underwriters to ensure timely updates and efficient information sharing.
  • Supported loan processing by compiling applicant documentation such as credit reports, employment verifications, and financial history paperwork.

Education

Basic Law Enforcement Training

Central Carolina Community College
2010

History

NC State University
2009

Skills

  • Relationship Building
  • Customer Service
  • Problem Solving
  • Teamwork Abilities
  • Referral Network Development
  • Trustworthy
  • Integrity

Nmls

2066109

Certification

I-198020


Timeline

Home Loan Consultant

Guild Mortgage Company, LLC
07.2023 - Current

Loan Officer Assistant

CMG Financial
11.2020 - 07.2023

Basic Law Enforcement Training

Central Carolina Community College

History

NC State University

I-198020


Kevin Byrd