Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Callaham

Customer Care Representative
1903 Armhurst Rd. Greensboro,NC

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Installation Technician

Spectrum
08.2014 - Current
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Installed and configured new equipment and systems according to company standards.

Delivery Route Specialist

Coca Cola Bottling Co Consolidated
04.2019 - 08.2019
  • Developed and deepened successful partnerships with representatives of diverse shipping companies.
  • Stayed on top of shipment locations and current status to update offices and customers.
  • Coordinated shipments, determining timely transport of goods from point of origin to final destination.
  • Facilitated required documentation to manage customs clearance.
  • Arranged delivery or storage of goods at destinations.
  • Readied bills of lading, packing lists, dock receipts and certificates of origin for each shipment.
  • Oversaw cargo claims to investigate and resolve loss or damage issues during transit.

Press Machine Operator

Seals Eastern
08.2013 - 04.2014
  • Printed pamphlets, booklets, forms and multicolor reports.
  • Reviewed materials submitted for duplication for quality, accuracy and document layout.
  • Calculated resource requirements and project deadlines to prioritize assigned projects.
  • Weighed envelopes and packages, distributed mail and operated postage equipment.
  • Completed inventory check of supplies before each job to avoid delays in job completion.
  • Projected equipment and supply levels for billing department to avoid unnecessary overspending.
  • Educated colleagues and patrons on design and production requirements for duplicating jobs to determine most cost-effective and time-sensitive procedures.
  • Maintained accurate work production logs and recharge records, both manually and computerized.
  • Reviewed completed orders for quality and accuracy.

Retail Associate

Family Dollar
06.2012 - 04.2013
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked with loss prevention in monitoring shopper behavior.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases.

Education

High School Diploma -

James B Dudley High School
Greensboro, NC
05.2001 -

Skills

Diagnostic Abilities

undefined

Timeline

Delivery Route Specialist

Coca Cola Bottling Co Consolidated
04.2019 - 08.2019

Installation Technician

Spectrum
08.2014 - Current

Press Machine Operator

Seals Eastern
08.2013 - 04.2014

Retail Associate

Family Dollar
06.2012 - 04.2013

High School Diploma -

James B Dudley High School
05.2001 -

Similar Profiles

CREATE PROFILE
Kevin CallahamCustomer Care Representative