Robert Lee
Mason,IL
Summary
Accomplished Installation Technician with a proven track record at Effingham Signs & Graphics, adept in equipment installation and electrical troubleshooting. Leveraged diagnostic abilities and exceptional customer service to enhance project delivery and efficiency. Excelled in maintaining worksite safety and quality assurance, ensuring a 40% increase in client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Installation Technician
Effingham Signs & Graphics
09.2023 - Current
- Followed all company guidelines regarding safety procedures when out in field.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Installed and configured new equipment and systems according to company standards.
- Maintained updated knowledge of all equipment, products, and services to properly educate customers.
Delivery Driver
Maxway Trucking
03.2021 - 06.2023
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Successfully avoided time delivery delays by carefully planning best routes.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Minimized company liability and risks to loads by obeying traffic laws.
Store Manger
Parts Authority
02.2020 - 06.2023
- Managed inventory control, cash control, and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
General Contractor
DM Designs
08.2019 - 01.2020
- Assessed [Type] project plans, spoke with clients, or designers and visited job site to better understand project scope and client desires.
- Hired and oversaw subcontractors to meet project needs.
- Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
- Kept site work safe and in line with budget, schedule, and applicable building codes.
CDL A OTR Driver
ACT Trucking
01.2017 - 03.2019
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
- Completed routine maintenance on truck to keep in working order.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
CDL A Truck Driver
Dart Trucking Company
04.2014 - 01.2017
- Operated with safety and skill to avoid accidents and delays.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
CDL Truck Driver
US Express
02.2013 - 04.2014
- Dropped and hooked trailers and changed configuration of equipment.
- Verified contents of inventory loads against Bills of Lading.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
Education
No Degree - CDL A
Midwest Technical Institute - East Peoria
East Peoria, IL11.2012
Skills
- Installation planning
- Diagnostic abilities
- Repair services
- Specialty tools
- Job Planning
- Problem Analysis
- Diagnostic Testing
- Power Tools Operation
- Troubleshooting skills
- Project Management
- Customer Service
- Outdoor installations
- Worksite safety
- Basic Carpentry
- Equipment Installation
- Quality Assurance
- Electrical Troubleshooting
Accomplishments
- Achieved Safety award by completing 100,000 miles with accuracy and efficiency.
- Supervised team of 10-20 staff members.
Certification
CDL-A
DOT Medical Card
Timeline
Installation Technician
Effingham Signs & Graphics
09.2023 - Current
Delivery Driver
Maxway Trucking
03.2021 - 06.2023
Store Manger
Parts Authority
02.2020 - 06.2023
General Contractor
DM Designs
08.2019 - 01.2020
CDL A OTR Driver
ACT Trucking
01.2017 - 03.2019
CDL A Truck Driver
Dart Trucking Company
04.2014 - 01.2017
CDL Truck Driver
US Express
02.2013 - 04.2014
No Degree - CDL A
Midwest Technical Institute - East Peoria
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