KEVIN CAPELL
Mobile,AL
Summary
Proven professional with a track record of enhancing customer retention through effective coordination and relationship-building at Austal USA. Expert in remote support and cross-functional teamwork, adept at incident reporting and ensuring safety. Skilled in hardware installation, demonstrated by swiftly addressing security concerns and emergencies at Weiser Security. Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
1
1
year of professional experience
Work History
SITE SERVICES
AUSTAL USA
02.2024 - 06.2024
- Developed strong relationships with clients through consistent communication and proactive problemsolving.
- Trained new hires on company policies, safety protocols, and best practices for enhanced performance within their roles as On-Site Services Specialists.
- Coordinated with multiple departments to ensure timely delivery of services, resulting in increased customer retention.
- Eliminated potential hazards by proactively identifying safety risks during daily operations at various job sites.
SECURITY OFFICER
WEISER SECURITY
08.2023 - 02.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Education
High School Diploma -
JOHN S. SHAW HIGH SCHOOL
MOBILE, AL05.1992
Skills
- Remote Support
- Hardware Installation
- Incident Reporting
- Cross-functional support
Timeline
SITE SERVICES
AUSTAL USA
02.2024 - 06.2024
SECURITY OFFICER
WEISER SECURITY
08.2023 - 02.2024
High School Diploma -
JOHN S. SHAW HIGH SCHOOL
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