Summary
Overview
Work History
Education
Skills
Software
Languages
Interests
References
Timeline
Generic

Kevin Carrillo

Collision Expert
Charlotte,NC

Summary

Accomplished Estimator and with a proven track record at Tesla Collision and Gerber Collision, enhancing vehicle aesthetics and functionality. Excelled in providing accurate repair quotes and managing over 30 customers weekly, showcasing exceptional customer service and automotive painting skills. Fluent in Spanish, adept at fostering client relations and executing meticulous repairs.

Overview

9
9
years of professional experience
4
4
years of post-secondary education

Work History

Estimator (S3)

Tesla Collision
02.2024 - Current
  • Conduct regular production meetings to coordinate workflow and ensure technicians stay on schedule, addressing any potential issues proactively.
  • Prepare detailed estimates for customers and insurance companies, ensuring accuracy and transparency in pricing and repair processes.
  • Mentored junior estimators in company processes and best practices, increasing the team''s overall effectiveness.
  • Research and analyze repair procedures for each job to guarantee compliance with manufacturer guidelines.
  • Adapt to various roles within the body shop, leveraging versatility to support team needs and enhance overall performance.
  • Maintain clear communication with customers throughout the repair process, providing updates and addressing concerns to ensure satisfaction.


Estimator

Gerber Collision
03.2023 - 02.2024
  • Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
  • Completed appraisals on automobiles, light trucks, custom cars, vans and many other vehicle types.
  • Allstate, USAA, Liberty Mutual, Traveler's.
  • Managed 30+ customers weekly.

Production Manager

Gerber Collision
03.2022 - 03.2023
  • Develop production schedules to ensure efficient workflow and meet customer deadlines.
  • Provided quotes on repairs with great accuracy, taking insurance, type of car and extent of damage into consideration.
  • Oversee and document quality control processes to ensure all repairs meet industry standards and customer expectations. This includes quality checks at various stages of repairs.
  • Act as a point of contact for customers, providing updates on repair progress.
  • Managed 50+ customers weekly.

Painter /Body Technician

Autoplex Collision
01.2016 - 03.2022
  • Prepped and painted every job.
  • Completed body work to facilitate fast repairs.
  • Completed fabrication work in lieu of replacement parts when unavailable.

Education

High School Diploma -

Fred T Foard High School
Newton, NC
08.2011 - 06.2015

Skills

    Body work

    Automotive painting

    Customer Service

    Mechanically inclined

    Writing

    Bilingual (Spanish)

    Music

Software

CCCOne

Mitchell

ALLDATA

Audatex

Microsoft Excel

Languages

English
Spanish

Interests

Sports (soccer, basketball)

Motorsports

Biking

Music

Custom automobiles

Video games

References

  • Klara Kolinska - Collision CSR & Estimator Trainer - kkolinska@tesla.com
  • Brian Nichols - Estimator, Collision Tactical Response Team - bnicholssr@tesla.com - +1 (404) 689-8005
  • Michael Hughey - Collision Technician, Collision Tactical Response Team - mhughey@tesla.com
  • Racheal Tan - Estimator, Collision Tactical Response Team - ractan@tesla.com - +1 (415) 828-1007

Timeline

Estimator (S3)

Tesla Collision
02.2024 - Current

Estimator

Gerber Collision
03.2023 - 02.2024

Production Manager

Gerber Collision
03.2022 - 03.2023

Painter /Body Technician

Autoplex Collision
01.2016 - 03.2022

High School Diploma -

Fred T Foard High School
08.2011 - 06.2015

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Kevin CarrilloCollision Expert