Kevin Carroll
Summary
Knowledgeable IT Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and collaboration abilities.
Overview
5
5
years of professional experience
Work History
IT Intern
Whitehall Memorial School District
05.2022 - 01.2024
- Provided technical support, resolving IT issues to maximize productivity for team members.
- Supported IT department in handling technology rollout and maintenance.
- Installed application software and upgrades, virus protection, and drivers.
- Replaced defective components and upgraded office equipment per technology plan.
- Shadowed personnel to learn appropriate methods for solving customer issues and troubleshooting technical problems.
Cashier
Kwik Trip
05.2020 - 04.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required.
Auction Worker
ProCountry Auction Service
06.2021 - 08.2021
- Enhanced auction efficiency by organizing and categorizing items for display and bidding.
- Increased bidder satisfaction by providing exceptional customer service and promptly addressing inquiries.
- Collaborated with team members to coordinate logistics, resulting in seamless auction set-up and breakdown processes.
- Improved inventory management practices through consistent monitoring, tracking, and documentation of auction items.
Concessions Stands Worker
City Of Whitehall
06.2019 - 08.2019
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Restocked items on shelves and bins to keep inventory available.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
Education
Bachelor of Science - Computer And Information Science
University of Wisconsin - Madison
Madison, WI05.2026
High School Diploma -
Whitehall Memorial Junior/Senior High School
Whitehall, WI05.2022
Skills
- Strong communication skills
- HTML
- IT support experience
- Information security awareness
- Inventory Recordkeeping
- Equipment Maintenance
Timeline
IT Intern
Whitehall Memorial School District
05.2022 - 01.2024
Auction Worker
ProCountry Auction Service
06.2021 - 08.2021
Cashier
Kwik Trip
05.2020 - 04.2022
Concessions Stands Worker
City Of Whitehall
06.2019 - 08.2019
Bachelor of Science - Computer And Information Science
University of Wisconsin - Madison
High School Diploma -
Whitehall Memorial Junior/Senior High School
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