Summary
Overview
Work History
Education
Skills
Timeline
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KEVIN CARTER

Upper Marlboro

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.

Overview

27
27
years of professional experience

Work History

LOCAL MANAGER, CONSTRUCTION FIBER ELECTRONICS

Verizon
02.2021 - Current


  • Streamline communication protocols between departments, improving overall efficiency within the organization.
  • Facilitate regular team meetings to discuss progress, share updates, and address any concerns or challenges.
  • Collaborate with senior management to establish goals and objectives aligned with the company''s mission and vision statements.
  • Optimize inventory management systems, reducing waste and ensuring product availability at all times.
  • Improve team productivity by implementing efficient workflow processes and time management techniques.
  • Ensure compliance with industry regulations and company policies through diligent oversight of operations.
  • Cross-train existing employees to maximize team agility and performance.

FIOS PROJECT MANAGER

Verizon
01.2009 - Current
  • Provide services and facilities to the Presidential Inaugural Committee (PIC), the Armed Forces Inaugural Committee (AFIC), and other governmental entities in support of the Presidential Inauguration
  • Responsible for staffing and managing a field team of 60+ employees to include management and technicians
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
  • Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.

LOCAL MANAGER, COPPER AND FIOS (INSTALLATION AND MAINTENANCE)/ LINE CREW

Verizon
02.2005 - 02.2021
  • Transformed high potential technicians into outstanding technicians that demonstrated creativity and technical savvy that is critical to Verizon's financial and operational success
  • Managed diverse teams of 15 - 30 field technicians responsible for installing, repairing, and maintaining outside plant to include: Cooper, FiOS and Specials facilities
  • Monitored safety, quality issues, workforce performance, employee monthly feedback/evaluations, training, and labor relations
  • Managed Key Performance Areas to include: Growth, Drive Profitability Higher, Deliver a Great Customer Experience, Build V Team Culture into Competitive Advantage, and complete all Administrative Requirements.

CABLE SPLICING TECHNICIAN

VERIZON NETWORK OPERATIONS
06.1997 - 02.2005
  • Installation and repair of POTS, HSI and Special services for residential, small business and large business customers
  • Lead maintenance technician on cable damages and failures throughout Washington D.C.
  • Utilized special test equipment and training to test for outside plant cable trouble reports
  • Read and Interpreted work prints and diagrams
  • Collaborated with team members to complete complex projects, resulting in improved network infrastructure.
  • Minimized disruptions during emergency repairs by coordinating efforts with utility companies, local authorities, and other relevant stakeholders.

Education

No Degree - Public Administration

Strayer University
Prince George's County, MD

BACHELOR OF SCIENCE - Criminal Justice

UNIVERSITY OF MARYLAND - EASTERN SHORE
Princess Anne, MD
05.1994

Skills

  • Operations Management
  • Staff Development
  • Workforce Planning
  • Team Leadership
  • Staff Training and Development
  • Project Management
  • Performance Management
  • Cross-Functional Teamwork
  • Performance Evaluations
  • Financial Management
  • Work Planning and Prioritization

Timeline

LOCAL MANAGER, CONSTRUCTION FIBER ELECTRONICS

Verizon
02.2021 - Current

FIOS PROJECT MANAGER

Verizon
01.2009 - Current

LOCAL MANAGER, COPPER AND FIOS (INSTALLATION AND MAINTENANCE)/ LINE CREW

Verizon
02.2005 - 02.2021

CABLE SPLICING TECHNICIAN

VERIZON NETWORK OPERATIONS
06.1997 - 02.2005

No Degree - Public Administration

Strayer University

BACHELOR OF SCIENCE - Criminal Justice

UNIVERSITY OF MARYLAND - EASTERN SHORE

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KEVIN CARTER