Summary
Work History
Education
Skills
Technologysummary
Timeline
Generic

KEVIN CAUDLE

Waldorf,MD

Summary

Forward-thinking IT professional, highly motivated and productive in team environments as well as independently. Proven customer service abilities; developing a solid rapport with customers; gaining an understanding of and meeting their needs. Employing strong leadership techniques to generate an accomplishment-driven workplace, resulting in employee loyalty, corporate success and customer satisfaction.

Work History

Amtrak Conductors

Amtrak
  • Responsible for the safety of passengers and crew by adhering to strict safety rules
  • Providing a safe, efficient, and pleasant environment for our passengers and ensuring compliance with various regulatory agencies, state and local officials and Amtrak standards and guidelines.

Executive Management and Marketing Leader

Hard Rock Café, Planet Hollywood Tony Roma's Cristello Wannsee
  • Owner and operator of Big Kev's Dinner
  • Managed payroll and control waste of products and staff hours, lower turnover, increased profits
  • Over the past 10 years I have been utilizing leadership expertise gained while in the military
  • Organized and maintained company records, while ensuring each meal exceeded quality standards created menus cards for restaurant, and hiring all personnel
  • Managed employees and conducted staff training including inventory and shipping of Goods, to ensure all safety and sanitation standards were inducted and followed.

IT SUPPORT | MILITARY LEADER | SUPERVISOR

Education

Information Technology Systems Administrator Program -

03.2020

Skills

  • Negotiator
  • Mentor
  • Customer Service
  • Install and configure computer hardware
  • Install and configure software
  • Install and configure systems
  • Install and configure networks
  • Install and configure printers
  • Install and configure scanners
  • Stick to deadlines
  • Prioritize
  • Display problem-solving skills
  • Virus mitigation
  • Malware mitigation
  • Cleaning infested computers
  • Implementation of Encryptions
  • Cloud Platform Support
  • Microsoft Intune
  • Azure
  • Office 365
  • Google Cloud Applications
  • Implement wireless networks
  • Various topologies

Technologysummary

Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System and Intrusion Detection System, Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, and Processors

Timeline

Amtrak Conductors

Amtrak

Executive Management and Marketing Leader

Hard Rock Café, Planet Hollywood Tony Roma's Cristello Wannsee

IT SUPPORT | MILITARY LEADER | SUPERVISOR

Information Technology Systems Administrator Program -

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KEVIN CAUDLE