Kevin Champeau
Oshkosh,WI
Summary
Driven professional with a proven track record at Engineered Representation Inc., enhancing client relationships and spearheading quotes, sales and warranty issues.
With American Lighting I was a strong leader and problem-solver with lighting fixtures and control's. I also was part of their design team which allowed me to spearhead and oversee design and building of lighting displays for the company showroom and annual light shows.
Overview
16
16
years of professional experience
Work History
Inside Residential Sales Support
Engineered Representation Inc.
02.2022 - Current
- Strengthened client relationships, consistently following up on leads and ensuring satisfaction post sale.
- Developed custom solutions for clients based on their specific needs.
- Supported the development of sales strategies, contributing to team growth and success.
Technical Department Manager and Showroom Design
American Lighting
01.2008 - 12.2022
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
- Created and enforced department policies, procedures and standards to establish productivity and quality.
Education
High School Diploma -
Davis High School
Yakima, WASkills
- Goal-oriented mindset
- Customer Order Management
- Salesforce proficiency
- Email Etiquette
- Technical aptitude
- Cross-selling strategies
- Solution selling
Wood Working, Showroom Design, and Arts and Crafts
Before becoming a lighting expert I was working for years in the wood working industry. This included furniture, cabinets, and interior design. This type of work allowed me to become very proficient in many artistic medium and associated tools.
Additional Information
I think I could be a great part time addition to a hobby store by helping customer selections and stocking store inventory.
Timeline
Inside Residential Sales Support
Engineered Representation Inc.
02.2022 - Current
Technical Department Manager and Showroom Design
American Lighting
01.2008 - 12.2022
High School Diploma -
Davis High School
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