Kevin Chao
Summary
Offering blend of leadership qualities and strong desire to learn and grow within management environment. Delivers insights into strategic planning and operational procedures, coupled with excellent communication and organizational skills. Ready to use and develop these skills in any role. Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager/Owner
The Bund Gourmet Foods LLC
05.2020 - Current
- Opened a restaurant called The Nest Diner
- Started from the very beginning with filing for LLC, applying for leases, renovating the entire space, hiring, ordering, and opening
- Hand picked all materials and made all the menus
- Applied for all licenses like food and beverage, mixed beverage, fire permit, health permit, etc
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Improved marketing to attract new customers and promote business.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Car Sales
STERLING MCCALL HONDA
01.2020 - 05.2020
- New car salesman
- Oversaw the entire new car sales process, ensuring a smooth and efficient customer experience from start to finish.
- Increased new car sales by effectively communicating features and benefits of various models to potential buyers.
Chipotle Mexican Grill
Chipotle Mexican Grill
06.2019 - 01.2020
- I prepped all the food and cooked it
- I cooked extra food and kept it in the warmer
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Restaurant Server
Tea House
11.2018 - 06.2019
- Waiting tables, bussing tables, running dishes for other servers, hosting, and packing togo orders
- Worked at a restaurant
- Handled 5-7 tables daily
- Greeted diners
- Served meals
- Took food and drink orders
- Bussed tables
- Handled money
- Swept, mopped, and prepared for guests
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Collaborated with kitchen staff to ensure accurate preparation and prompt delivery of special dietary requests.
Caregiver
Pics
01.2018 - 06.2019
- Employed in private home
- 2 years of experience in physical therapy
- Assisted patient with mobility
- Monitored vital signs
- Assisted patient in running errands
Restaurant Server
Palm Gardens
09.2017 - 01.2018
- I made burgers, salads, wraps, pizzas, shakes, smoothies
- Worked at a restaurant
- Welcomed guests as they arrived
- Took food and drink orders
- Prepared dinner
- Served meals
- Cleared tables
- Managed cash, check, credit orders
- Maintained a clean work area
Factory Worker
LEDE
01.2015 - 04.2017
- Worked on the assembly line assembling flossers
Education
Bachelor's degree - Business
Sam Houston State University
Huntsville, TX12.2024
Associate - Business
Lone Star College System
Porter Heights, TX09.2022
Skills
- Serving
- Communication skills
- Microsoft Office
- Outside sales
- B2B sales
- Computer skills
- Micros POS
- Customer Service
- Aloha POS
- Cooking
- Supervising experience
- Sales
- Restaurant experience
- Care Giver
- Bilingual
- Microsoft Excel
- Serving Experience
- Salesforce
- Time management
- Marketing
- Food preparation
- Food safety
- Restaurant management
- POS
- Culinary experience
- Cash handling
- Inventory control
- Organizational skills
- Phone etiquette
- Restaurant Experience
- Microsoft Word
- Team leadership
- Customer service
Certification
- Certificate in Business Operations, Present
- ServSafe Food Handler
- Food Safety Manager
- Property & Casualty License
Willingtorelocate
Highland Village, TX
Personal Information
Authorized To Work: US for any employer
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Manager/Owner
The Bund Gourmet Foods LLC
05.2020 - Current
Car Sales
STERLING MCCALL HONDA
01.2020 - 05.2020
Chipotle Mexican Grill
Chipotle Mexican Grill
06.2019 - 01.2020
Restaurant Server
Tea House
11.2018 - 06.2019
Caregiver
Pics
01.2018 - 06.2019
Restaurant Server
Palm Gardens
09.2017 - 01.2018
Factory Worker
LEDE
01.2015 - 04.2017
Bachelor's degree - Business
Sam Houston State University
Associate - Business
Lone Star College System
- Certificate in Business Operations, Present
- ServSafe Food Handler
- Food Safety Manager
- Property & Casualty License
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