Kevin Chu
Saratoga,CA
Overview
7
7
years of professional experience
Work History
Crew
Physical Therapy Aide
California Rehabilitation and Sport Therapy
05.2024 - Current
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Selected modalities tailored to patient needs such as hot and cold packs, ultrasound and electrical stimulation.
- Worked with patients to complete therapeutic exercises.
- Communicated with physicians to provide updates on patient care.
Sales Associate
J. Crew
01.2023 - 05.2024
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Crew Member
Five Guys
06.2021 - 12.2022
- Operated cash register to ring up final bill and process various forms of payment.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Assistant Coach
Phoenix Volleyball
07.2017 - 05.2019
- Developed and implemented training drills to improve team cohesiveness and performance.
- Developed strong relationship with players to assist in reaching goals, build trust and rapport.
- Assisted in creating and executing practice plans for athletes.
- Taught fundamentals of volleyball to students aged 8-16
Education
Bachelor of Science - Kinesiology
San Jose State University
San Jose, CA12.2025
Skills
- Customer Service
- Customer Engagement
- Time Management
- Teamwork and Collaboration
Languages
Chinese (Mandarin)
Professional Working
Timeline
Physical Therapy Aide
California Rehabilitation and Sport Therapy
05.2024 - Current
Sales Associate
J. Crew
01.2023 - 05.2024
Crew Member
Five Guys
06.2021 - 12.2022
Assistant Coach
Phoenix Volleyball
07.2017 - 05.2019
Crew
Bachelor of Science - Kinesiology
San Jose State University