Kevin Clemente
Chula Vista,CA
Summary
Proven track record in enhancing customer experience and streamlining operations, demonstrated at Curacao and other leading companies. Excelled in roles requiring meticulous attention to detail and superior time management. Skilled in computer applications and adept at fostering team leadership. Achieved significant improvements in efficiency and service quality, embodying a fast-learning approach and a commitment to excellence.
Overview
6
6
years of professional experience
Work History
BDVLP Associate
Curacao
Chula Vista, CA
11.2023 - Current
- Liaised with credit bureaus, employers and other sources to check applicants' credit and personal references.
- Assisted in reviewing new accounts for credit risk indicators and compliance.
- Designed personalized vacation experiences based on thorough understanding of each client''s interests, budget constraints, and desired outcomes.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Loaner Desk Agent/Service Valet
Mercedes Benz Of El Cajon
El Cajon, CA
11.2022 - 11.2023
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Effectively managed vehicle inventory for timely availability, ensuring a smooth rental process for customers.
- Established positive guest relationships through consistent delivery of excellent customer service.
- Resolved caller issues quickly and thoroughly.
Special Events Staff Member
Seaworld
San Diego, CA
05.2020 - 11.2022
- Streamlined event setup process for improved efficiency and reduced preparation time.
- Trained new Special Events Staff Members on company policies, procedures, and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Fresh Produce Associate
Walmart
National City, CA
05.2018 - 02.2020
- Assisted in training new Fresh Produce Associates on proper handling techniques, safety protocols, and company-specific procedures.
- Upheld strict sanitation standards by regularly cleaning shelves, bins, and display areas in the fresh produce department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
Education
Associate of Arts - Real Estate
Southwestern College
Chula Vista, CA05.2021
Skills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Fast Learner
- Team Leadership
Timeline
BDVLP Associate
Curacao
11.2023 - Current
Loaner Desk Agent/Service Valet
Mercedes Benz Of El Cajon
11.2022 - 11.2023
Special Events Staff Member
Seaworld
05.2020 - 11.2022
Fresh Produce Associate
Walmart
05.2018 - 02.2020
Associate of Arts - Real Estate
Southwestern College