Kevin Coffey
Hamilton,OH
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hardworking Individual. I am a mature team worker and adaptable to all challenging situations. I’m able to work well both in a team environment as well as using own initiative.
Overview
8
8
years of professional experience
Work History
Retirement Plan Specialist
FIS Global Solutions
02.2022 - 11.2023
- Answer inbound calls and assist new or existing members with their personal inquiries regarding their account
- Provide great customer service and make sure all members are assisted professionally
- Assist members with any online account issues and log in information.
Machine Operator/Quality Inspector
C&S Plastic
10.2020 - 01.2022
- Inspect interior automobile parts to ensure the quality meets the customer’s expectations
- Inspect for visual defects and assemble parts as required
- Participate in problem solving, continuous improvement, and safety activities
- Operate Forklift to Move inventory and also load/unload Trailers.
Member Service Representative
General Electric Credit Union
06.2019 - 02.2020
- Assessing member eligibility and processing payments, applications, and requests
- Deliver exceptional member service experiences and resolve inquires and complaints in an efficient manner
- Active listening to members and identifying their needs.
Customer Experience Representative
Enterprise Rent-A-Car
03.2017 - 06.2019
- Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services.
- Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors.
- Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information.
Drywall Installer
Ohio Kentucky Indianapolis Construction
05.2016 - 02.2017
- Read and interpret blueprints before every project .
- Install metal Stud Framing, Installation and Hang Drywall.
- Measure and cut drywall sheets to fit in designated areas.
- Ensure that all work is completed to a high standard and meets building codes and regulations
Education
HS Diploma -
Northwest High School
05.2016
Completed One Year. - Marketing Management And Research
Eastern Gateway Community College
Steubenville, OHSkills
- Problem solving
- Time Management
- Adaptability and Flexibility
- Team Player
- Customer Service
- Attention to Details
Timeline
Retirement Plan Specialist
FIS Global Solutions
02.2022 - 11.2023
Machine Operator/Quality Inspector
C&S Plastic
10.2020 - 01.2022
Member Service Representative
General Electric Credit Union
06.2019 - 02.2020
Customer Experience Representative
Enterprise Rent-A-Car
03.2017 - 06.2019
Drywall Installer
Ohio Kentucky Indianapolis Construction
05.2016 - 02.2017
HS Diploma -
Northwest High School
Completed One Year. - Marketing Management And Research
Eastern Gateway Community College