Results-driven professional with extensive experience in operations management and customer relations. Skilled in financial planning, problem resolution, and effective communication, contributing to improved productivity and client loyalty.
Overview
14
14
years of professional experience
Work History
Ranch Owner
2K Hay and Livestock LLC
Chiloquin, OR
01.2018 - Current
Managed livestock health and nutrition to optimize production outcomes.
Oversaw daily operations, ensuring efficient resource allocation and workflow management.
Established a loyal customer base through excellent service, consistent product quality, and timely delivery of products.
Improved ranch productivity by implementing efficient management practices and optimizing resource allocation.
Performed repairs and preventive maintenance on equipment and property.
Maintained ranch records and documentation.
General Manager
D and D Seeds and Farm Equipment Sales Inc.
Klamath Falls, OR
08.2017 - Current
Directed operational strategy to enhance workflow efficiency and productivity across departments.
Collaborated with sales teams to identify market trends and improve customer engagement strategies.
Developed training programs for staff, fostering skill enhancement and knowledge retention.
Managed inventory control systems to optimize stock levels and reduce waste.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Department Manager
Coastal Farm & Ranch
Klamath Falls, OR
06.2012 - 07.2017
Led departmental operations to ensure optimal inventory management and product availability.
Collaborated with cross-functional teams to enhance store presentation and merchandising standards.
Assisted customers in selecting firearms, ensuring compliance with safety regulations and legal requirements.
Educated clients on firearm specifications, features, and proper handling techniques to enhance customer satisfaction.
Conducted thorough inspections of merchandise to ensure quality standards and adherence to manufacturer guidelines.