Kevin Conn
Centreville,VA
Summary
In my career I have: Collaborated with cross-functional teams to create top-quality customer experiences in retail environments Mentored peers suffering through mental health crisis Always tackled issues with a calm and kind manner
Strengths: I take pride in the fact that my career has focused on positive, long-term outcomes for the organizations I am a hard worker and I stay and support the company.
I would like to mention the gap in my work history. My father passed away suddenly in November 2022. Making a promise to him, I used what he left me and helped get my Graphic Novel I wrote be completed and will be available worldwide in 2025. I lost close to 200 pounds. Going from 400 to now 220. Finally, I got to travel in the states and the UK. Something I have always wanted to do most of my life. I am fully charged and ready to work full time again. I stay true to my word, believe in loyalty, and I have never met a dog that hasn't liked me.
Overview
18
18
years of professional experience
Work History
Peer Support Specialist
The Chris Atwood Foundation
Fairfax, Virginia
03.2022 - 11.2022
- Provided crisis intervention services to individuals in need of emotional and mental support.
- Facilitated individual and group sessions to provide guidance and counseling.
- Assisted clients with developing healthy coping skills to manage stressors.
- Developed positive relationships with clients by providing a safe, supportive environment.
- Coordinated referrals for additional services as needed based on client needs.
- Educated clients on available community resources that could enhance their quality of life.
- Participated in weekly team meetings to discuss cases and develop treatment plans.
In-Store Sales & Stock Agent
Trader Joe's
03.2017 - 03.2022
- Creating and implementing a seamless in-store experience and servicing customers with care
- Running check-out, stocking shelves, opening & closing activities, and janitorial duties
- Processed payments from customers by cash, check or credit cards accurately according to company guidelines.
- Attended team meetings regularly to discuss updates on products, services and policies changes.
Dog Walker & Cat Sitter
Dog Walkers of DC
06.2016 - 03.2017
- Arriving on time and completing scheduled 30-minute walks with client's pets, making sure they felt loved and happy and most definitely getting treats in the end
- Cleaning litter boxes, administering fresh water, and ensuring every pet had food and extra belly rubs
Records Associate
Cushman & Wakefield Corporate
07.2004 - 06.2015
- Managing complicated record-keeping systems and paying close attention to detail, critical in a healthcare setting
- Proficiency with software applications such as Word, Photoshop, Gain2000, and ordering files directly through Iron Mountain's data base
Desk Clerk
Bowery Resident Committee
05.2011 - 10.2011
- Assisting the mentally handicapped with routine prescriptions and work-related chores
- Client check-ins, online client record keeping, and ensuring building security during working hours
Education
Graduate -
Chantilly High School
06.1993
Skills
- Problem solving skills
- Assisting customers
- Help the company grow
- Customer Assistance
Hobbies and Interests
- Public Speaking
- Stand-Up Comedy
- Swimming
- Comic Book Collecting
Summary
Collaborated with cross-functional teams to create top-quality customer experiences in retail environments, Mentoring people suffering through mental health crisis, Always tackling issues with a calm and kind manner, Focused on positive, long-term outcomes for organizations, and a hard worker who supports the company
Timeline
Peer Support Specialist
The Chris Atwood Foundation
03.2022 - 11.2022
In-Store Sales & Stock Agent
Trader Joe's
03.2017 - 03.2022
Dog Walker & Cat Sitter
Dog Walkers of DC
06.2016 - 03.2017
Desk Clerk
Bowery Resident Committee
05.2011 - 10.2011
Records Associate
Cushman & Wakefield Corporate
07.2004 - 06.2015
Graduate -
Chantilly High School