Kevin Cook
New Orleans,LA
Summary
Passionate Youth Advocate with expertise in public speaking, strategic communication, and program coordination. Experienced in customer service, administrative operations, and data management. Strong organizational skills complemented by a background in confidential document handling and inventory control, committed to driving youth empowerment and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
National youth advocate & Guest Panelist
New Orleans Youth Alliance
New Orleans, Louisiana
08.2025 - 05.2026
- Handpicked to speak as a national panelist, sharing personal experience and insight on future ready education and career pathways to a large, national audience of leaders.
- Partnered with Jobs for the Future (JFF) to support youth career pathways.
- Advocated for youth rights and resources within community programs.
- Facilitated discussions between youth and community leaders for improved support.
- Collaborated with local organizations to enhance service delivery for youth.
- Engaged in active listening to understand youth concerns and aspirations.
- Participated in team meetings to discuss cases and develop plans of action.
Retail Sales Associate
Walmart
New Orleans, Louisiana
04.2025 - 08.2025
- Assisted customers with product selection and inquiries.
- Maintained store cleanliness and organized merchandise displays.
- Collaborated with team members to restock shelves regularly.
- Provided product knowledge to enhance customer experience.
- Addressed customer complaints and resolved issues promptly.
- Greeted customers and provided personalized assistance to improve satisfaction and encourage repeat visits.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Provided product information and answered customer questions.
- Organized merchandise displays to enhance customer engagement and drive sales.
- Monitored sales floor to proactively assist customers and ensure merchandise availability.
- Used product knowledge to suggest items to match client needs.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
- Offered suggestions for additional items that may be of interest to customers.
Deputy
Clerk of Civil District Court
New Orleans, Louisiana
06.2022 - 08.2023
- Managed case files for court proceedings and maintained accurate records.
- Processed filings and ensured compliance with court rules and regulations.
- Supported administrative staff in daily operations and workflow management.
- Coordinated office supplies inventory and ordered supplies to ensure uninterrupted workflow.
- Collaborated with team members to streamline administrative procedures, enhancing overall office efficiency.
- Organized and maintained filing systems electronically and manually to improve accessibility and retrieval of documents.
Education
High School Diploma -
John F Kennedy
New Orleans, LA05-2025
Skills
- Youth advocacy
- Policy writing
- Youth engagement
- Community outreach
- Program evaluation
- Mental health advocacy
- Case management
- Stakeholder engagement
- Data collection
- Customer relationship management
- Conflict resolution
- Problem solving
- Problem analysis
- Resource navigation
- Effective communication
- Public speaking
- Team collaboration
- Relationship building
- Mentoring
- Youth guidance
- Empathy development
- Cultural competency
- Organizational skills
- Skill building
- Active listening
- Skill building
Affiliations
- NOYA FELLOW, NEW ORLEANS LA (2025-2026)
Certification
- Leadership Certification - NOYA YOUTH LEADERSHIP FELLOWSHIP PROGRAM
Timeline
National youth advocate & Guest Panelist
New Orleans Youth Alliance
08.2025 - 05.2026
Retail Sales Associate
Walmart
04.2025 - 08.2025
Deputy
Clerk of Civil District Court
06.2022 - 08.2023
High School Diploma -
John F Kennedy