Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kevin Cooney

Shickshinny,PA

Summary

Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.

Overview

37
37
years of professional experience

Work History

Sales Representative CRM Division

St Jude Medical/Abbott
04.2004 - 10.2023
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Used customer insights to develop innovative sales strategies to increase sales.
  • Developed and delivered engaging sales presentations to convey product benefits.

Clinical Specialist Cardiac Pacemaker and ICD's

St Jude Medical Inc
04.1999 - 04.2004
  • Participated in special projects related to program design, training and implementation to develop and maintain positive working relationships with staff.
  • Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
  • Increased professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating in professional societies.
  • Gave presentations to conference attendees, clinicians and administrators.

Clinical Specialist Cardiac Pacemakers and ICD's

Intermedics
02.1997 - 04.1999
  • Participated in special projects related to program design, training and implementation to develop and maintain positive working relationships with staff.
  • Visited assigned accounts, identified and trained clinical champions and established relationships with key decision makers.
  • Increased professional and technical knowledge by attending educational workshops, reviewing publications, establishing personal networks and participating in professional societies.
  • Gave presentations to conference attendees, clinicians and administrators.

Director of Critical Care Services

Berwick Hospital
01.1995 - 02.1997
  • Implemented mechanisms to maintain financial viability of critical care services.
  • Developed organization-wide patient care programs, policies and procedures that enabled assessment and evaluation of patients' critical care needs.
  • Analyzed statistics and patient surveys and took action to improve patient services.
  • Evaluated, selected and integrated health care technology and information management systems that supported patient care.

Registered Nurse Manager ICU/ER

Berwick Hospital
01.1993 - 01.1995
  • Prioritized and distributed assignments and workload based on individual staff strengths and experience.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.

Registered Nurse, ICU

Berwick Hospital
03.1989 - 01.1993
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Provided direct patient care, stabilized patients, and determined next course of action.
  • Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
  • ACLS Instructor
  • Cardiac Telemetry Instructor

Lieutenant USAF

USAF
09.1988 - 03.1989

Registered Nurse ICU

Honorable Discharge March 1988 secondary to USAF inablility to meet Anesthesia Training promise.

Student Registered Nurse Anesthetist

Wilkes-Barre General Hospital
09.1987 - 07.1988
  • Accounted for factors such as patient weight, sex and general body type to calculate anesthetic dosages.
  • Managed emergency situations by initiating or participating in cardiopulmonary resuscitation.
  • Developed anesthesia care plan based on past medical history, current status and surgical requirements.
  • Administered and maintained anesthesia and confirmed proper sedation and pain management.

Registered Nurse, Emergency Department

Mercy Hospital
10.1986 - 09.1987
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
  • Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.

Registered Nurse, ICU

Geisinger Wyoming Valley Medical Center
05.1986 - 10.1986

Transitioned from Graduate Nurse to Registered Nurse to Charge Nurse in busy ICU.

Education

Bachelor of Science - Nursing

Wilkes University
Wilkes-barre, PA
05.1986

Skills

  • Onsite Product Demonstrations
  • Post-Sales Support
  • Sales Expertise
  • Staff Training
  • Customer Retention Abilities
  • Customer Relations

Accomplishments

Clinical Specialist of the Year 2001

Presidents Club 2007 and 2008

Circle of Excellence 2005, 2006, 2010

Timeline

Sales Representative CRM Division

St Jude Medical/Abbott
04.2004 - 10.2023

Clinical Specialist Cardiac Pacemaker and ICD's

St Jude Medical Inc
04.1999 - 04.2004

Clinical Specialist Cardiac Pacemakers and ICD's

Intermedics
02.1997 - 04.1999

Director of Critical Care Services

Berwick Hospital
01.1995 - 02.1997

Registered Nurse Manager ICU/ER

Berwick Hospital
01.1993 - 01.1995

Registered Nurse, ICU

Berwick Hospital
03.1989 - 01.1993

Lieutenant USAF

USAF
09.1988 - 03.1989

Student Registered Nurse Anesthetist

Wilkes-Barre General Hospital
09.1987 - 07.1988

Registered Nurse, Emergency Department

Mercy Hospital
10.1986 - 09.1987

Registered Nurse, ICU

Geisinger Wyoming Valley Medical Center
05.1986 - 10.1986

Bachelor of Science - Nursing

Wilkes University
Kevin Cooney