Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KEVIN COSTIGLIOLA

Brighton,MA

Summary

ANCC Board Certified Psychiatric Mental Healthcare professional with a strong background in managing nursing operations and optimizing patient care. Skilled at implementing healthcare protocols and improving patient outcomes through effective leadership. Focused on team collaboration and achieving results, with a reputation for reliability and adaptability. Proven track record in managing multidisciplinary teams, optimizing healthcare services, and ensuring compliance with health regulations. Skilled in strategic planning, resource allocation, and program evaluation. Known for adaptability, collaborative spirit, and a results-driven approach.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Nurse Manager

Boston Medical Center
02.2025 - Current
  • Fostered improvement in staff development, personnel training, and standards of patient care.
  • Managed 80+ FTE for two adult acute inpatient psychiatric units compromising of a total of 61 beds.
  • providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
  • Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
  • Conducted thorough evaluations of existing health policies, identifying areas for improvement and implementing necessary changes.
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.

Registered Nurse Supervisor

Lemuel Shattuck Hospital
02.2024 - 03.2025
  • Supervised and coordinate staffing for the DPH, DMH and DOC.
  • Addressed patient concerns promptly by investigating issues thoroughly and collaborating with appropriate personnel to resolve problems efficiently.
  • Served as a liaison between administration, medical staff, and nursing team for seamless communication and coordination of care efforts.
  • Promoted a safe and healthy work environment through adherence to infection control policies and procedures.
  • Act as a resource for coordinating hospital services with community and departmental agencies.
  • Managed staffing schedules, ensuring adequate coverage for all shifts while minimizing overtime costs.
  • Ensure staff attendance at educational programs scheduled during evening shifts.
  • Oversee overtime costs within the nursing department budget.

Nurse Manager

Bay Cove Human Services, Inc.
01.2024 - 03.2025


  • Developed and maintained strong relationships with patients, families, and healthcare providers to facilitate effective communication and collaboration
  • Oversaw the scheduling of nursing staff, ensuring adequate coverage for all shifts while minimizing overtime expenses
  • Led regular staff meetings to discuss updates on policies, procedures, and best practices in nursing care
  • Implemented quality improvement initiatives to enhance patient safety measures within the unit
  • Developed educational materials for patients regarding their conditions or treatments to promote self-care management
  • Collaborated with interdisciplinary team members to develop evidence-based clinical pathways that optimized patient care

Registered Nurse (Travel Nurse)

Our Lady of Fatima Hospital
10.2023 - 12.2023
  • Mitigated hospital readmissions through meticulous discharge planning, comprehensive patient education, and diligent follow-up care coordination.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Optimized medication administration procedures, ensuring heightened safety and accuracy during high-pressure shifts.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.

Charge Nurse (Travel Nurse)

Bay State Medical Center
05.2023 - 07.2023
  • Provided exemplary clinical nursing care in the emergency department, specializing in treating patients with severe persistent mental illness.
  • Advocated for improved unit function and patient care quality by serving as a liaison between the nursing team and hospital administration, securing necessary resources.
  • Elevated patient care standards by implementing evidence-based practices and fostering collaboration within multidisciplinary teams.
  • Cultivated staff excellence through continuous training, mentorship, and professional development initiatives.
  • Ensured optimal unit efficiency by regularly assessing staffing needs and adjusting schedules accordingly.

Charge Nurse (Travel Nurse)

Cambridge Health Alliance
01.2023 - 04.2023
  • Elevated patient care standards by integrating evidence-based practices and fostering collaboration among multidisciplinary teams.
  • Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, monitoring patient orders, and communicating with ancillary departments.
  • Ensured meticulous documentation of patient information, treatment plans, and progress notes in compliance with regulatory standards.


Registered Nurse, Emergency Department (travel Nurse)

UNC Nash Health Care
10.2022 - 12.2022
  • Decreased emergency room wait times through efficient patient triaging and prioritization of care according to the severity of conditions.
  • Improved patient care quality by conducting comprehensive assessments and implementing tailored nursing interventions.
  • Ensured confidentiality and compliance with HIPAA regulations by maintaining precise documentation of patient information using electronic medical records systems.
  • Offered guidance and support to new Registered Nurses entering the Emergency Department as a preceptor during the orientation process.

Psychiatric Clinical Nurse

Novant Health Care
06.2022 - 10.2022
  • Implemented crisis intervention techniques as necessary to foster a safe and therapeutic environment.
  • Mentored colleagues within the department, facilitating professional development opportunities.
  • Advocated for the rights of individuals with mental illness, collaborating with legal professionals and social service agencies when necessary.
  • Led quality improvement initiatives to enhance the effectiveness of psychiatric care services provided institution-wide.

Clinical Nurse Case Manager

Anthem Blue Cross Blue Shield
05.2021 - 06.2022
  • Collaborated with a multidisciplinary team to identify at-risk members and deliver intensive care management services through a holistic integrative approach.
  • Established close partnerships with hospital and community stakeholders to facilitate smooth patient transitions back to the community setting, thereby reducing risks associated with rapid readmissions.
  • Conducted comprehensive clinical assessments to identify treatment barriers and devised comprehensive plans to improve member outcomes.
  • Provided education to the family, member, and/or LRP regarding available community and crisis services, and chronic illnesses.
  • Linked members to population health management program upon discharge from care coordination services.


Case Management Supervisor

Cardinal Innovations Healthcare
06.2017 - 08.2020
  • Enhanced patient well-being by developing and implementing comprehensive, personalized care plans.
  • Advocated for patients' rights and best interests during treatment team meetings, fostering effective collaboration with medical professionals across diverse disciplines.
  • Maintained a relationship with key clinical inpatient care team members such as case managers, utilization review nurses, Emergency Department staff, and other key personnel.
  • Worked as part of an interdisciplinary care team to facilitate positive relationships with hospitals, primary care physicians, behavioral health providers and other community supports to improve member investment and compliance with treatment needs


Registered Nurse

RJ Blackley Alcohol and Drug Treatment Center
01.2016 - 07.2017
  • Served as a Registered Nurse in the Psychiatric Emergency Department, employing dyadic interpersonal communication to meticulously gather detailed medical, psychiatric, and substance abuse histories.
  • Demonstrated excellence through daily individualized assessments, effectively advocating for each client's medical, psychological, and psychosocial needs based on clinical data.
  • Achieved notable success in evaluating the effectiveness of physician and psychiatric interventions using evidence-based practices, resulting in improved patient outcomes and maintaining an impressive average patient length of stay 14 days
  • Recognized for providing impactful education and support in collaboration with clients, their families, and community healthcare resources, fostering enhanced understanding and empowerment.

Registered Nurse /Weekend Relief Manager

Sharp Mesa Vista Hospital
08.2012 - 12.2015
  • Spearheaded increased team productivity by implementing streamlined processes and employing effective communication strategies.
  • Achieved departmental goals through the development and execution of strategic plans and performance metrics.
  • Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
  • Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
  • Cultivated open communication among nurses through regular team meetings, fostering collaboration and facilitating shared decision-making processes.

Registered Nurse

San Diego County Emergency Psychiatric Hospital
02.2012 - 10.2013
  • Demonstrated unwavering adherence to stringent safety protocols while administering medications or conducting invasive procedures.
  • Maintained composure and clarity of thought during high-stress critical situations, showcasing sustained focus and real-time problem-solving abilities.
  • Conducted thorough patient assessments to ascertain individual needs and collaborated with multidisciplinary healthcare professionals to develop comprehensive care plans.

Assistant Director of Nursing

Alpine Special Treatment Center
01.2011 - 06.2012
  • Played a key role in developing policies and procedures for safe medication administration, significantly reducing errors within the department.
  • Conducted regular evaluations of staff performance, offering constructive feedback and guidance for improvement as needed.
  • Facilitated seamless communication among healthcare professionals involved in patient care by coordinating with physicians on complex cases.
  • Managed nursing schedules and budgets, optimizing processes for cost savings while upholding high-quality patient care standards.

Education

Master of Science - Nursing

Eastern Kentucky University
02.2027

Bachelor of Science - Nursing

Excelsior College
Albany, NY
02.2017

Associate Degree of Nursing - Nursing

Nassau Community College
Garden City, NY
05.2011

Skills

  • Expertise in mental health management
  • Ability to cultivate a positive work environment
  • Effective communication with healthcare stakeholders
  • Proven ability to enhance service delivery in mental health
  • Analytical problem-solving in behavioral health
  • Knowledge of behavioral health compliance standards

Certification

  • RN Expires: March 2028 State: MA
  • RN Expires: March 2026 State: CA
  • RN Expires: March 2026 State: NY
  • RN Expires: March 2025 State: NC
  • Compact State Nurse License
  • CPI Certification
  • RN License
  • BLS Certification
  • PALS Certification
  • CPR Certification

Timeline

Nurse Manager

Boston Medical Center
02.2025 - Current

Registered Nurse Supervisor

Lemuel Shattuck Hospital
02.2024 - 03.2025

Nurse Manager

Bay Cove Human Services, Inc.
01.2024 - 03.2025

Registered Nurse (Travel Nurse)

Our Lady of Fatima Hospital
10.2023 - 12.2023

Charge Nurse (Travel Nurse)

Bay State Medical Center
05.2023 - 07.2023

Charge Nurse (Travel Nurse)

Cambridge Health Alliance
01.2023 - 04.2023

Registered Nurse, Emergency Department (travel Nurse)

UNC Nash Health Care
10.2022 - 12.2022

Psychiatric Clinical Nurse

Novant Health Care
06.2022 - 10.2022

Clinical Nurse Case Manager

Anthem Blue Cross Blue Shield
05.2021 - 06.2022

Case Management Supervisor

Cardinal Innovations Healthcare
06.2017 - 08.2020

Registered Nurse

RJ Blackley Alcohol and Drug Treatment Center
01.2016 - 07.2017

Registered Nurse /Weekend Relief Manager

Sharp Mesa Vista Hospital
08.2012 - 12.2015

Registered Nurse

San Diego County Emergency Psychiatric Hospital
02.2012 - 10.2013

Assistant Director of Nursing

Alpine Special Treatment Center
01.2011 - 06.2012

Bachelor of Science - Nursing

Excelsior College

Associate Degree of Nursing - Nursing

Nassau Community College

Master of Science - Nursing

Eastern Kentucky University