Kevin Crowe
Portland,OR
Summary
Experienced Account Representative able to improve revenues with clients in multiple industries such as Semicon, Timber, Food & Packaging and Robotics using strategic and focused approach to account penetration. Focused on attending to various customer needs with history achieving and exceeding expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Representative
SMC Corporation of America
Tigard , OR
2019.07 - Current
- Cultivated relationships with customers and colleagues growing my territory from $650k to $2.1m in a 2 year stretch.
- Identified and generated new business utilizing both the 5-5-5 and Lancaster sales methods.
- Introduced new company products and services to existing customers to boost revenue.
- Proactively solved complex customer issues such as locating alternative parts in international stock through global material shortages, reducing lead time issues.
- Coordinated international transfers to prevent late customer shipments and reduce potential down time.
- Managed a high number of direct Semiconductor OEM accounts, specialty parts, and multiple order systems.
- Conducted product presentations and SMC resource training sessions to existing/potential customers and distributors.
- Developed and maintained strong relationships with customers, distributors and colleagues.
Account Service/ Sales Representative
Jasmine Eichinger State Farm
Mt Pleasant
2018.08 - Current
- Assisted customers with billing and policy questions/requests
- Also calling potential customers, and selling insurance policies
Laborer
Independent Landscaping
West Bloomfield
2011.05 - Current
- Performed various landscaping duties
Marketing/Sales Intern
Tony Volante - State Farm Insurance Agent
Clarkston
2018.05 - 2018.08
- Calling customers, and selling insurance policies
Zamboni Driver
Isabella Community Sportsplex
Mt. Pleasant
2017.08 - 2018.05
- Ice resurfacing associate and facility maintenance and repair
Line Worker
Firehouse Subs
Mount Pleasant
2017.05 - 2017.12
- Preparing food for consumption
Maintenance/Zamboni Driver
Novi Ice Arena
Novi
2016.09 - 2017.05
- Ice resurfacing associate and facility maintenance and repair
Busser
Black Rock
Novi
2016.03 - 2017.05
- Responsibilities include proper maintenance and cleaning of side stations, floors, furniture, restrooms and provide support to servers
- Clear and set up guests dining areas
Lot Associate
The Home Depot
Farmington Hills
2016.07 - 2017.01
- Primary responsibility to assist customers in loading their orders into their vehicles
- Assist with maintaining the surrounding area of store
- Provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the manager on duty
Server
Classic Fare Catering
Mt Pleasant
2015.04 - 2016.03
- Food Service and support for catering events
Dishwasher
Bennigans
Mt Pleasant
2014.03 - 2014.12
Sales Floor
Gameday Detroit
Novi
2012.04 - 2013.01
- Assist customer while shopping, maintain and organize inventory
Education
SMC Sales Academy
Noblesville, IN2019-12
Marketing -
Central Michigan University
2019-05
Skills
- Collaborated with customers and colleagues in the US, JP, CN, MY, SG, DE, NL, CZ, AT
- Adept at navigating organizational structure to meet customer needs
- Proficient at Microsoft Excel
- Can navigate multiple information systems in a multi-national corporation
- Tracking orders and stock levels across multiple databases
- Have managed years long projects which require regular coordination with customers, colleagues, and distributors
- Have experience handling documents such as Copy-Exact agreements, NDAs, and LOIs
- Have been responsible for managing specialty stock and issuing production requests for special parts for high profile semiconductor OEMs
Certification
- OSHA Certified
- Licensed Property and Casualty Insurance Solicitor/Producer
Timeline
Account Representative
SMC Corporation of America
2019.07 - Current
Account Service/ Sales Representative
Jasmine Eichinger State Farm
2018.08 - Current
Marketing/Sales Intern
Tony Volante - State Farm Insurance Agent
2018.05 - 2018.08
Zamboni Driver
Isabella Community Sportsplex
2017.08 - 2018.05
Line Worker
Firehouse Subs
2017.05 - 2017.12
Maintenance/Zamboni Driver
Novi Ice Arena
2016.09 - 2017.05
Lot Associate
The Home Depot
2016.07 - 2017.01
Busser
Black Rock
2016.03 - 2017.05
Server
Classic Fare Catering
2015.04 - 2016.03
Dishwasher
Bennigans
2014.03 - 2014.12
Sales Floor
Gameday Detroit
2012.04 - 2013.01
Laborer
Independent Landscaping
2011.05 - Current
SMC Sales Academy
Marketing -
Central Michigan University
- OSHA Certified
- Licensed Property and Casualty Insurance Solicitor/Producer
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