Kevin Crowe
Portland,OR
Summary
Experienced Account Representative able to improve revenues with clients in multiple industries such as Semicon, Timber, Food & Packaging and Robotics using strategic and focused approach to account penetration. Focused on attending to various customer needs with history achieving and exceeding expectations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Representative
SMC Corporation of America
Tigard, OR
07.2019 - Current
- Cultivated relationships with customers and colleagues growing my territory from $650k to $2.1m in a 2 year stretch.
- Identified and generated new business utilizing both the 5-5-5 and Lancaster sales methods.
- Introduced new company products and services to existing customers to boost revenue.
- Proactively solved complex customer issues such as locating alternative parts in international stock through global material shortages, reducing lead time issues.
- Coordinated international transfers to prevent late customer shipments and reduce potential down time.
- Managed a high number of direct Semiconductor OEM accounts, specialty parts, and multiple order systems.
- Conducted product presentations and SMC resource training sessions to existing/potential customers and distributors.
- Developed and maintained strong relationships with customers, distributors and colleagues.
Account Service/ Sales Representative
Jasmine Eichinger State Farm
Mt Pleasant
08.2018 - Current
- Assisted customers with billing and policy questions/requests
- Also calling potential customers, and selling insurance policies
Laborer
Independent Landscaping
West Bloomfield
05.2011 - Current
- Performed various landscaping duties
Marketing/Sales Intern
Tony Volante - State Farm Insurance Agent
Clarkston
05.2018 - 08.2018
- Calling customers, and selling insurance policies
Zamboni Driver
Isabella Community Sportsplex
Mt. Pleasant
08.2017 - 05.2018
- Ice resurfacing associate and facility maintenance and repair
Line Worker
Firehouse Subs
Mount Pleasant
05.2017 - 12.2017
- Preparing food for consumption
Maintenance/Zamboni Driver
Novi Ice Arena
Novi
09.2016 - 05.2017
- Ice resurfacing associate and facility maintenance and repair
Busser
Black Rock
Novi
03.2016 - 05.2017
- Responsibilities include proper maintenance and cleaning of side stations, floors, furniture, restrooms and provide support to servers
- Clear and set up guests dining areas
Lot Associate
The Home Depot
Farmington Hills
07.2016 - 01.2017
- Primary responsibility to assist customers in loading their orders into their vehicles
- Assist with maintaining the surrounding area of store
- Provide a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the manager on duty
Server
Classic Fare Catering
Mt Pleasant
04.2015 - 03.2016
- Food Service and support for catering events
Dishwasher
Bennigans
Mt Pleasant
03.2014 - 12.2014
Sales Floor
Gameday Detroit
Novi
04.2012 - 01.2013
- Assist customer while shopping, maintain and organize inventory
Education
SMC Sales Academy
Noblesville, IN12-2019
Marketing -
Central Michigan University
05-2019
Skills
- Collaborated with customers and colleagues in the US, JP, CN, MY, SG, DE, NL, CZ, AT
- Adept at navigating organizational structure to meet customer needs
- Proficient at Microsoft Excel
- Can navigate multiple information systems in a multi-national corporation
- Tracking orders and stock levels across multiple databases
- Have managed years long projects which require regular coordination with customers, colleagues, and distributors
- Have experience handling documents such as Copy-Exact agreements, NDAs, and LOIs
- Have been responsible for managing specialty stock and issuing production requests for special parts for high profile semiconductor OEMs
Certification
- OSHA Certified
- Licensed Property and Casualty Insurance Solicitor/Producer
Timeline
Account Representative
SMC Corporation of America
07.2019 - Current
Account Service/ Sales Representative
Jasmine Eichinger State Farm
08.2018 - Current
Marketing/Sales Intern
Tony Volante - State Farm Insurance Agent
05.2018 - 08.2018
Zamboni Driver
Isabella Community Sportsplex
08.2017 - 05.2018
Line Worker
Firehouse Subs
05.2017 - 12.2017
Maintenance/Zamboni Driver
Novi Ice Arena
09.2016 - 05.2017
Lot Associate
The Home Depot
07.2016 - 01.2017
Busser
Black Rock
03.2016 - 05.2017
Server
Classic Fare Catering
04.2015 - 03.2016
Dishwasher
Bennigans
03.2014 - 12.2014
Sales Floor
Gameday Detroit
04.2012 - 01.2013
Laborer
Independent Landscaping
05.2011 - Current
SMC Sales Academy
Marketing -
Central Michigan University
- OSHA Certified
- Licensed Property and Casualty Insurance Solicitor/Producer
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