Jay N Kroeker
Carrollton,TX
Summary
Account Representative | Supervisor |Trainer A dedicated account representative who has experience with an efficient customer support environment. Instrumental in educating customers and handling multiple tasks simultaneously while maintaining positive relationships with customers. A time management expert who understands the importance of delivering excellent customer service. Objective: Seeking a position where there is opportunity for growth and advancement in an exciting career. Looking for a position that is challenging and highlights my strengths in communicating and cultivating great relationships through service and problem-solving.
Overview
17
17
years of professional experience
Work History
Account Representative
ENVISION HEALTHCARE CORPORATION
01.2019 - Current
- Responsible for driving sales and adoption of the DASH application by end-users
- Work effectively with Envision Healthcare management and support teams while serving as liaison to hospital CEO’s and Division management to meet their needs
- Work closely with hospital administration to develop and maintain their assigned territory
- Lead contact for all matters related to the DASH installation and product servicing
- Interacted with business clients or potential clients in presenting sales and service
Pest Control Sales / Technician
YOUR PEST CONTROL
01.2012 - 01.2019
- Successful in eradicating and initiating pest control measures to eliminate and reduce pests infesting residential and commercial properties
- Accomplished in fostering relationships with customers and clients to cooperatively achieve pest management goals while providing education on control techniques.
Pest Control Sales / Technician
Jay N Kroeker, FLOWER MOUND PEST CONTROL
01.2007 - 01.2012
- Successful in eradicating and initiating pest control measures to eliminate and reduce pests infesting residential and commercial properties
- Accomplished in fostering relationships with customers and clients to cooperatively achieve pest management goals while providing education on control techniques.
Education
High School Diploma -
Columbus
Columbus, NESkills
- Area Account Manger Supervisor Trainer Customer Service
- Analyze & Interpret Data
- Relationship Builder Leadership Skills Problem Solver
- Accomplishments:
- Building relationships with clients who depended on my expertise to provide solutions for their specific situations
- A people person who endeavors to support clients with customer service
- A team player that has trained new and existing technicians in the field and in the office
- Accomplished yearly training to improve on skills
- During my tenure, the company revenues increased from $450k to $12 million in three years
- Collaborated with support teams to assist clients with their needs
- Secured growth opportunities through networking and promoting the company’s products and services
- Routinely contacted customers to make sure they are satisfied with our service and products
- Adapt quickly to new environments and am adept at grasping new concepts
Timeline
Account Representative
ENVISION HEALTHCARE CORPORATION
01.2019 - Current
Pest Control Sales / Technician
YOUR PEST CONTROL
01.2012 - 01.2019
Pest Control Sales / Technician
Jay N Kroeker, FLOWER MOUND PEST CONTROL
01.2007 - 01.2012
High School Diploma -
Columbus
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