Summary
Overview
Work History
Education
Skills
Timeline
Generic
Brittanie Kelly

Brittanie Kelly

Phoenix,AZ

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

3
3
years of professional experience

Work History

Account Representative

Mellow Vibes
05.2023 - Current
  • Provided regular performance updates to management on account portfolio status, ensuring transparency throughout the organization.
  • Boosted client satisfaction by maintaining excellent communication and promptly addressing concerns.
  • Retained high-value clients by providing exceptional support and personalized service.
  • Met existing customers to review current services and expand sales opportunities.
  • Researched and recommended new products to meet customer needs.
  • Analyzed sales data to identify trends and areas for improvement in account management strategies.
  • Developed presentations showcasing product offerings tailored specifically to individual client needs, driving interest in our services furthering the closing process effectively.
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

Account Representative

Viking Cannabis/ Free Rain Farms
11.2020 - 04.2023
  • Consulted with businesses to supply accurate product and service information.
  • Identified possible at-risk accounts enabling preemptive intervention measures before any loss or dissatisfaction occurred.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Processed client payments and updated accounts.
  • Analyzed accounts for delinquencies and other ongoing issues.
  • Set and achieved company defined sales goals.
  • Stayed current on company offerings and industry trends.
  • Participated in industry events to network with potential clients, ultimately increasing market presence.
  • Implemented customized account plans to meet individual client needs.

Education

High School Diploma -

Union High School
Vancouver, WA

Skills

  • Educational Training
  • Social Media
  • Customer Service
  • Product Knowledge
  • Event Representative
  • Point of sale operation
  • Account Servicing
  • Cash Handling
  • Sales proficiency
  • Account Management
  • Customer Relationship Management
  • Goal-Oriented
  • Customer Engagement

Timeline

Account Representative

Mellow Vibes
05.2023 - Current

Account Representative

Viking Cannabis/ Free Rain Farms
11.2020 - 04.2023

High School Diploma -

Union High School

Similar Profiles

CREATE PROFILE
Brittanie Kelly