Katherine I. Kaple MSN, RN, MHA
Registered Nurse
Wadsworth,OH
Summary
Results-driven healthcare professional with a strong commitment to continuous learning and innovative practices. Demonstrated success in adapting to dynamic environments and implementing healthcare solutions that improve operational efficiency and patient outcomes. Utilizes analytical thinking and data analysis to drive continuous improvement initiatives. Proven track record of achieving positive results through proactive problem-solving.
Extensive experience in clinical nursing and leadership across diverse healthcare settings, including rural and large facilities. Proven ability to adapt quickly to new challenges while leveraging analytical thinking. Specializes in data analysis and patient care management, driving continuous improvement in healthcare programs.
Demonstrated ability to solve complex problems and enhance system performance. Proven track record in project management and effective team collaboration. Committed to ongoing professional development and applying innovative solutions to drive organizational success.
Overview
45
45
years of professional experience
1
1
Certification
Work History
Ambulatory Care Management Contracting RN
CLEVELAND CLINIC FOUNDATION
Cleveland, OH
09.2020 - Current
- Coordinate UnitedHealthcare (UHC), Medicare Advantage (MA), and Accountable Care Organization (ACO) contracts to enhance efficiency and optimize quality ratings.
- Created and implemented a nurse-to-patient assignment system to promote consistency in patient follow-up.
- Aggregated, analyzed, and presented data revealing insights into current performance while showcasing identified trends or opportunities for improvement/enhancement on a monthly basis minimum.
- Established and sustained playbooks, EPIC smart phrases, reference materials, and resources for Medicare Advantage plans.
- Analyzed human performance and training requirements to formulate training for nurses entering the contracting space.
- Executed training on Medicare Advantage requirements through personally designed resources, incorporating Main Clinic, Akron, Mercy, and Union hospitals.
- Maintained and reported data to CCF and UHC stakeholders on a monthly basis.
- Managed patient assignments and resource allocation for PRN/retiree nurses under UHC contract.
- Created, implemented and evaluated patient care plans with medical team.
- Facilitated educational discussions for patients and caregivers addressing medication management related to cholesterol, blood glucose, blood pressure, and preventive strategies for heart disease and diabetes (via telephone or MyChart messages).
Critical Care Instructor
Ohio Health Medical Center
Columbus, OH
07.1996 - 08.2025
- Developed interactive learning experiences for diverse population of healthcare practitioners
Facilitated specialized training on critical care, resuscitation, trauma, and emergency management topics.
Implemented educational initiatives through Ohio Health EMS outreach services to enhance competencies.
Covid Outreach Team Leader
CLEVELAND CLINIC FOUNDATION
Cleveland, OH
02.2020 - 09.2020
- Served in Care Coordinator and Team Leader Role for Covid Outreach. Transitioned to Contracting RN role as a more permanent position within CCF organization.
ED Reach-In RN (Care Coordinator)
CLEVELAND CLINIC FOUNDATION
Cleveland, OH
07.2019 - 02.2020
- Conducted real-time assessments of ED patients to reduce avoidable admissions.
- Analyzed patient and process data to highlight causes of low program utilization.
- Identified systemic issues limiting intervention opportunities beyond designated role.
Clinical Education Coordinator
FAIRFIELD MEDICAL CENTER
Lancaster, OH
08.2009 - 04.2019
- Analyzes requirements for and facilitates organization-wide Required Annual Training covering regulatory, accreditation, certification standards, life support, and other areas.
- Engages leaders and stakeholders to identify and evaluate Human Performance Improvement and learning development needs.
- Analyzed education requests to identify coexisting factors impacting performance to enhance success.
- Developed and implemented training and development strategies to advance organizational strategic objectives.
- Managed organization's Learning Management Systems (HealthStream and TEDS) as System Administrator
- Facilitate, mentor, and coach new educators in navigating successful transition to educator/trainer role
Community Case Manager
GOOD SAMARITAN HOSPITAL
Dayton, OH
01.2008 - 12.2009
- Created Community Case Management program that lowered ED recidivism by 44% for specific patient groups.
Utilized focused interventions, decreasing repeat ED visits by 42%.
Refined patient tracking methods to support ongoing management efforts.
Engaged with healthcare providers to synchronize case management initiatives.
Nursing Clinical Educator, Administrative Officer
GOOD SAMARITAN HOSPITAL
Dayton, OH
01.2003 - 12.2009
- Led continuous improvement efforts as Critical Care Coordinator, focusing on quality enhancement in patient services.
- Collaborated with Institute for Health Care Improvement Critical Care Collaborative as organization's representative to enhance knowledge and practice exchange.
- Showcased outcomes of IHI-driven quality initiatives at IHI and Ohio Hospital Association conferences and events.
Provided education and resources as Clinical Nurse Educator, advancing critical care nursing practices. - Coordinated survey and accreditation readiness for Critical Care and Hemodialysis units, collaborated on survey preparation for Infection Prevention and Emergency (Disaster) Preparedness.
- Provided development, education, and training solutions for critical care nurses and associates.
- Administrative Officer - Facility-wide House Supervisor.
Clinical Instructor
WRIGHT STATE UNIVERSITY
Dayton, OH
01.2006 - 12.2008
- Clinical Instructor - medical surgical nursing, high acuity nursing, and preceptor experience quarters.
Registered Nurse, House Supervisor, Education Coordinator/Manager/Director
GALION COMMUNITY HOSPITAL
Galion, OH
01.1981 - 12.2003
- Education Coordinator/Manager/Director.
- One of 'key three' responsible for TJC Preparation and Continuous Readiness.
- Managed Education Department Staff and Resources. Developed Education Department in merging facilities.
- Provided Infection Prevention coverage between Infection Prevention practitioners.
- Responsible for emergency preparedness and disaster readiness.
- Developed, implemented, and provided oversight to staff development for all organization associates (employees and volunteers). Served in consulting role to other disciplines, leadership, and medical staff.
- Developed and delivered organization-wide training for implementation of Affinity/Quadramed Physician Order Entry and Clinical Documentation System.
- Implemented HealthStream Learning Management and Lippincott Reference Systems organization-wide.
- Assistant Patient Care Coordinator - Administratively responsible for hospital during 11-7 shift.
- Charge RN - ICU, Emergency, Intermediate Care, Medical-Surgical, Pediatrics, PACU.
Education
Master of Science - Healthcare Administration
University of Phoenix
01.2005
Master of Science - Nursing
University of Phoenix
01.2004
Bachelor of Science - Nursing
University of Phoenix
01.2001
Associate of Arts - Nursing
North Central Technical College
01.1977
Skills
- Data analysis
- Patient care management
- Project management
- Educational program development
- Quality improvement strategies
- Healthcare compliance
- Patient care planning
- Educational training
- Care coordination
- Regulatory compliance
- Stakeholder engagement
- Team leadership
- Effective communication
- Interpersonal skills
- Problem solving
- Critical thinking
- Time management
- Resource allocation
- Event planning and execution
- Strategic direction
- Policy development
- Organizational performance
- Team training and development
- Quality assurance evaluation
- Strategic planning
- Cost estimation and budgeting
- Customer training and support
- Data collection and research
- Budgeting and resource management
Certification
Registered Nurse - Ohio Board of Nursing - through 10/31/2025
American Heart Association, Basic Life Support: Current Provider
Langevin Learning Services Trainer/Educator certifications:
- Trainer Diploma,
- Certified Master Trainer,
- Certified Training Generalist,
- Certified Virtual Trainer,
- Certified Instructor/Facilitator,
- Certified Technical Trainer,
- Certified Training Manager/Director, 2014-2016
Life Coaching Certifications: 2014-2015
- Certified Life Coach Universal Coaching Institute
- Certified Solution-Focused Life Coach, Universal Coaching Institute
- Certified Transformational Life Coach, Universal Coaching Institute
Reiki Level 1 and Healing Touch Level 1 - 2001
Continuing Professional Development
- University of Phoenix, 2006-2008, Post graduate courses on Computer Assisted Training
- Capella University, 2015-2015, Introduction to Training and Performance Systems, Needs Assessment: Models and Procedures, Designing Training and Performance Solutions, Coaching for High Performance
Affiliations
- Family
- Friends
Languages
English
Full Professional
References
References available upon request.
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Ambulatory Care Management Contracting RN
CLEVELAND CLINIC FOUNDATION
09.2020 - Current
Covid Outreach Team Leader
CLEVELAND CLINIC FOUNDATION
02.2020 - 09.2020
ED Reach-In RN (Care Coordinator)
CLEVELAND CLINIC FOUNDATION
07.2019 - 02.2020
Clinical Education Coordinator
FAIRFIELD MEDICAL CENTER
08.2009 - 04.2019
Community Case Manager
GOOD SAMARITAN HOSPITAL
01.2008 - 12.2009
Clinical Instructor
WRIGHT STATE UNIVERSITY
01.2006 - 12.2008
Nursing Clinical Educator, Administrative Officer
GOOD SAMARITAN HOSPITAL
01.2003 - 12.2009
Critical Care Instructor
Ohio Health Medical Center
07.1996 - 08.2025
Registered Nurse, House Supervisor, Education Coordinator/Manager/Director
GALION COMMUNITY HOSPITAL
01.1981 - 12.2003
Master of Science - Healthcare Administration
University of Phoenix
Master of Science - Nursing
University of Phoenix
Bachelor of Science - Nursing
University of Phoenix
Associate of Arts - Nursing
North Central Technical College