Kevin Cutting
Allen,TX
Summary
Dynamic professional with a proven track record at Check Point Software Technologies, adept in TCP/IP and Linux, and excelling in customer-focused technical support and sales. Leveraged consultative selling and advanced problem-solving skills to enhance product licensing processes and drive high-margin sales, demonstrating significant achievements in technical and sales domains.
Overview
13
13
years of professional experience
Work History
Global Licensing Lead/Technical Support
Check Point Software Technologies Ltd.
Irving, TX
11.2017 - Current
- Served as global contact for all product licensing issues for Check Point's clients.
- Managed priority issues for licensing and product compatibility from customer queues.
- Resolved advanced technical challenges by leveraging expertise in TCP/IP, Linux, packet analysis, and multi-platform debugging.
- Conducted hands-on demonstrations, webinars, and user guide sessions for customers and Check Point employees.
- Managed escalations for team members, ensuring coordination with appropriate technical and non-technical teams.
- Engaged in RFE and RCA issues for at-risk clients to improve interactions with Check Point suite.
- Developed and documented processes for new product implementation.
Inside Sales Representative
Signature Systems Group
Flower Mound, TX
09.2016 - 08.2017
- Primarily business-to-business sales.esponsible for responding to all inbound and outbound email and phone inquiries. Qualified each customer and closed sale or directed to appropriate major account representative.
- Pioneered numerous successful initiatives with leading partners to drive high-margin product volume.
Workplace Planning and Guidance
Fidelity Investments
Westlake, TX
02.2012 - 07.2016
- Engage in consultative retirement planning and investment conversations through effective execution of the Consultative Selling Skills model in order to deliver on crossover and/or managed money opportunities. Also a focus on the need for more complex retirement planning and investment guidance leveraging applicable retirement planning tools.
Education
Bachelor of Science - Logistics And Supply Chain Management
University of Arkansas
Fayetteville, AR01-2012
Skills
- Microsoft Office, AIP, Purview
- Google Workspace
- Linux
- Application support
- Check Point GAIA, Cisco
- Salesforce
- VMWare, Azure, AWS, GCP
- SQL, Python
- Most legal CRM and case management software
Timeline
Global Licensing Lead/Technical Support
Check Point Software Technologies Ltd.
11.2017 - Current
Inside Sales Representative
Signature Systems Group
09.2016 - 08.2017
Workplace Planning and Guidance
Fidelity Investments
02.2012 - 07.2016
Bachelor of Science - Logistics And Supply Chain Management
University of Arkansas
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