Kevin Delgado

Miami

Summary

Customer-focused professional delivering personalized service in high-volume environments. Excellent communication and problem-solving skills foster strong customer relationships. Team-oriented with meticulous attention to detail, ensuring high-quality experiences aligned with industry standards.

Overview

years of professional experience

Work History

Team Member / Front of House

Chick-fil-A

09.2025 - Current

Delivered personalized service, enhancing customer satisfaction in high-volume environment
Accurately take and fulfill customer orders using POS systems
Resolved customer concerns, ensuring positive experiences and loyalty
Collaborated with team members to maintain speed and accuracy in service delivery
Maintain cleanliness and high operational standards

Host / Front Desk

Carrabba's Italian Grill

11.2024 - 06.2025

Welcomed and engaged guests to create positive first impressions
Handled reservations, calls, and guest requests professionally
Managed waitlists and optimized seating to enhance guest flow during busy hours
Coordinated with staff to ensure smooth and efficient service delivery
Resolved guest concerns with professionalism and attention to detail

Crew Member

Chipotle Mexican Grill

11.2023 - 09.2024

Delivered fast, friendly service, ensuring adherence to quality standards
Guided customers with orders and answered menu inquiries
Operated POS system and handled transactions accurately
Upheld cleanliness standards and contributed to smooth daily operations
Worked as part of a team to meet performance goals

Education

High School Diploma -

Pinecrest Glades Academy

Miami, FL

05-2026

Skills

POS Systems & Cash Handling
Customer service
Guest engagement
Clear Communication
Effective communication
Team Collaboration
Fast-paced multitasking
Attention to Detail
Time management

Adaptability to change
Quick adaptability
Needs assessment
Conflict resolution
Problem solving
Team collaboration
Effective communication
Guest engagement

Additional Information

Flexible schedule (including weekends & holidays), Authorized to work in the U.S., Interested in learning Apple products and customer support skills

Relevant Experience

Strong customer-first mindset and ability to build connections quickly
Comfortable explaining options and helping customers make decisions
Handles fast-paced environments while staying calm and efficient
Team-oriented with proven communication skills
Quick learner, adaptable to new systems and technology

Languages

English

Native/ Bilingual

Spanish