Kevin Diaz-Mirabal
Homestead,FL
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
3
3
years of professional experience
Work History
Host
Crafty Crab
07.2024 - Current
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Cashier
Sake Thai and Sushi Bar
03.2024 - 04.2024
- Provide exceptional customer service, handle transactions, and pack to-go orders.
- Duties include assisting customers, processing payments, ensuring order accuracy, and maintaining a clean workspace.
- Support co-workers to ensure smooth operations.
- Detail-oriented, multitask effectively, and committed to a positive customer experience.
Faculty Member
The Arc of South Homestead
06.2022 - 09.2022
- Followed safety precautions to avoid personal injury and provide safe work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Selected and developed instructional material and planned instruction to enhance student learning.
Education
High school or equivalent -
Somerset Academy of South Homestead
Homestead, FL05.2023
Associate - Cybersecurity
Miami Dade College
Homestead, FL05.2025
Skills
- Bilingual - English & Spanish
- Proficient with computer software
- Well versed in Microsoft Applications
- Manual Labor
- Customer Service
Timeline
Host
Crafty Crab
07.2024 - Current
Cashier
Sake Thai and Sushi Bar
03.2024 - 04.2024
Faculty Member
The Arc of South Homestead
06.2022 - 09.2022
High school or equivalent -
Somerset Academy of South Homestead
Associate - Cybersecurity
Miami Dade College
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