K Dibble
Clarkston,MI
Summary
Professional landscaping expert equipped with thorough understanding of landscape design, plant care, and maintenance techniques. Highly skilled in leading teams, ensuring projects meet high standards, and adapting to changing needs. Strong emphasis on collaboration, reliability, and achieving tangible results.
Meticulous Field Service Technician offering excellent skills in installation, repair, maintenance and customer service. Offering proven history of reliability and integrity, demonstrated across 12 years of industry experience.
Overview
2023
2023
years of professional experience
Work History
Landscape Foreman
Lagrone Lawn and Snow
- Monitored weekly and daily scheduled tasks to achieve desired workflow speed.
- Improved customer retention rates with excellent communication skills and prompt response to inquiries or concerns.
Senior Field Service Technician
Apex Tool Group
02.2011 - 02.2023
- Diagnosed errors and determined proper solutions.
- Properly completed work reports for each field visit.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Established strong relationships with clients by providing exceptional customer support and addressing concerns promptly.
- Conducted thorough safety inspections to maintain compliance with industry standards and regulations.
Aftermarket Sales Representative
Apex Tool Group
02.2011 - 02.2022
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Education
No Degree - General Studies
Oakland Community College
Auburn Hills, MIGED -
Waterford Mott High School
Waterford, MI06-2005
Skills
- Field Service Management
- Troubleshooting and repair
- Installation and maintenance
- Heavy Lifting
Timeline
Senior Field Service Technician
Apex Tool Group
02.2011 - 02.2023
Aftermarket Sales Representative
Apex Tool Group
02.2011 - 02.2022
Landscape Foreman
Lagrone Lawn and Snow
No Degree - General Studies
Oakland Community College
GED -
Waterford Mott High School
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