Kevin D. Jackson
District Heights,MD
Summary
In pursuit of a career, that will allow me to utilize my knowledge and skills in a technical and maintenance field
Summary of Bucket Truck Certification, Flagger Certification, First AID Certification, Qualifications C.P.R. Certification, Manhole Environment Certification, D.O.T. Certification, Defensive Driving and Fork-lift Operation. Competent Telecommunications Technician bringing [Number] years of experience installing voice, data, and other systems. Expert at equipment configuration and troubleshooting. Well-organized and resourceful with superior work ethic. Experienced installation and repair technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building relationships with customers and solving problems with little oversight. Excellent communication and planning skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Cable Splicer
Verizon
03.2005 - 08.2024
- As a cable splicer for Verizon, I spliced and terminated fiber optic cable for new FIOS installation
- Installed and placed fiber optic terminals for residential and commercial properties
- Performed test on the network using electronic and computerized equipment
- Read and interpreted blueprints for new cable placement
- Assisted contractors with the placement of buried plant and cable enclosures
- Assisted other cable splicer's by flagging and lane closures when necessary
- Improved team productivity with thorough training and mentoring of junior cable splicers.
Service Technician
Solectron
11.2003 - 01.2004
- As a service technician for Solectron, I gave technical assistance to customers who were having problems with their Verizon-Wireless cell-phones
- Using a phone service tool I downloaded new software's for defective phones, tested refurbished units, transferred data from old to new unit, answered incoming calls, assisted customers with billing issues and stocked new inventory
Copier Repair Technician
Sharp Electronics
07.2001 - 09.2001
- As a copier repair technician I repaired and maintained Sharp photo copiers
- Met with customers to make sure equipment was meeting their criteria
- Instructed customers how to use installed features
- Acted as a liaison to direct customers to our sales department for equipment upgrades
Education
TESST Technology Institute - Electronic & Computer Technology
TESST Technology Institute
Alexandria, VA03.2001
Skills
Hand-tool proficiency
Continuous Learning Attitude
Stress Tolerance
Cable Splicing Expertise
Certification
- Cardiopulmonary Resuscitation~~
- D.O.T.
Timeline
Cable Splicer
Verizon
03.2005 - 08.2024
Service Technician
Solectron
11.2003 - 01.2004
Copier Repair Technician
Sharp Electronics
07.2001 - 09.2001
TESST Technology Institute - Electronic & Computer Technology
TESST Technology Institute
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