Kevin Dominguez
Clayton,NC
Summary
Dynamic professional with a proven track record at Fed Ex Express, adept in enhancing customer satisfaction and streamlining delivery processes. Leveraged problem-solving and excellent driving skills to exceed service quality standards. Skilled in relationship building, significantly boosted brand visibility and engagement at Meraki Elite through innovative marketing strategies.
Overview
8
8
years of professional experience
Work History
Fed Ex Courier
Fed Ex Express
01.2020 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
Marketting Coordinator
Meraki Elite
09.2016 - 12.2022
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence on Twitter, Facebook, and Instagram.
- Conducted market research to identify industry trends and generate actionable insights for strategic planning purposes.
- Enhanced brand visibility by developing and implementing targeted marketing campaigns.
- Increased customer engagement through the creation of compelling social media content and strategies.
- Boosted sales by designing and executing creative email marketing campaigns.
Education
Associate of Science - Industrial Design
LaGuardia Community College
Long Island City, NY06-2016
Skills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Decision-making
- Teamwork and collaboration
- Relationship building and rapport
- Detail-oriented
- Social media strategy
- Analytical thinking
Languages
Spanish
Native or Bilingual
Interests
- Playing Sports
- Hiking
- Volunteering
- Outdoor Recreation
- Cooking
- Growing herbs, vegetables, or fruits in home gardens
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
Timeline
Fed Ex Courier
Fed Ex Express
01.2020 - Current
Marketting Coordinator
Meraki Elite
09.2016 - 12.2022
Associate of Science - Industrial Design
LaGuardia Community College
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