Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Donovan

Elizabeth,PA

Summary

Proficient professional with good problem-solving and group management skills. Successful at keeping employees on-task and achieving quality objectives.

Overview

19
19
years of professional experience

Work History

Area Manager

Lazer Spot
Carlisle, PA
10.2019 - 10.2024
  • Reviewed staffing needs to ensure adequate coverage at all times at all sites.
  • Oversaw the recruitment process for new staff members including interviewing and training.
  • Provided guidance on the implementation of new policies and procedures at all area sites.
  • Scheduled regular meetings with Staff at each site to discuss objectives, performance, customer feedback, and safety standards.
  • Inspected Jockey Truck regularly to ensure compliance with safety regulations and standards.
  • Investigated customer complaints promptly, identified root causes and implemented corrective actions.
  • Resolved conflicts between employees or customers in a professional manner.
  • Ensured that personnel adhered to company policies related to cash handling, security systems, hygiene standards.
  • Collaborated with other departments such as Human Resources or Regional Manager on initiatives related to Area Management duties.
  • Supervised business functions, employee staffing and customer retention.
  • Supervised employees, ensuring optimal productivity.

Pipeline Laborer

Mid Ohio Pipeline
, VA
01.2006 - 07.2018
  • Assisted with the installation of pipelines by using various tools and equipment such as shovels, backhoes, and augers.
  • Maintained records of materials used for pipeline construction projects.
  • Performed routine maintenance on all tools and equipment used in the pipeline laborer job.
  • Cleaned work areas after completion of jobs to ensure safety and cleanliness.
  • Operated heavy machinery including bulldozers, tractors, excavators, loaders, and backhoes.
  • Ensured that all safety precautions were followed while operating machinery or working in hazardous areas.
  • Inspected pipelines for structural integrity prior to installation or repair.
  • Repaired damaged pipelines using appropriate welding techniques and tools.
  • Removed soil or debris from trenches around pipes before installing them.
  • Attended training sessions related to safety protocols when handling hazardous materials.
  • Provided support services such as digging holes, mixing concrete, and compacting soil around pipes.
  • Monitored tool and equipment use to verify conformance with OSHA standards.
  • Completed pipeline repairs.

Education

High School Diploma -

Lock Haven High School
Lock Haven, PA
06-1992

Skills

  • Relationship building and management
  • Controlling costs
  • Recruitment and hiring
  • Team Development
  • Staff Scheduling
  • Systems and software expertise
  • Staff Training and Development
  • Customer Relationship Management
  • Quality Assurance
  • Vendor Management
  • Staff Training
  • Performance Management
  • Equipment maintenance coordination
  • Employee Scheduling
  • Goals and performance

Timeline

Area Manager

Lazer Spot
10.2019 - 10.2024

Pipeline Laborer

Mid Ohio Pipeline
01.2006 - 07.2018

High School Diploma -

Lock Haven High School

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Kevin Donovan